Sales Expansion Executive

Foodics; Riyad Al Khabra; On-site; SAR 180,000 - 240,000; Full time

Benefits offered by this job

Bonuses & stock options

Annual learning stipend

Diverse team (30+ nationalities)

Job summary

Foodics is hiring an Expansion Sales Executive to manage expansion requests from existing customers, generate timely quotes, and close deals by upselling and cross-selling additional products. You will coordinate across internal teams and maintain accurate CRM records to maximize revenue.

Ideal candidates have 2+ years in sales or account management, strong negotiation skills, and experience with SaaS or technology sales.

Qualifications

• 2+ years of sales, account management, or related field experience.
• Experience handling sales requests and generating quotes.
• Experience working with CRM systems to manage and track sales activities.
• Strong sales mindset with focus on upselling and cross-selling.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Manage expansion sales requests from existing customers to drive upsell opportunities.
• Generate and send accurate quotes promptly aligned with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.
• Identify and pursue upselling and cross-selling opportunities from existing customers via outbound activities.
• Ensure expansion quotes include relevant upsell/cross-sell products.
• Coordinate with internal teams to process expansion sales smoothly and maintain records in the CRM.

Skills

Sales experience

CRM experience

Upselling & cross-selling

Communication & negotiation

Organizational skills

Tools

CRM systems

Job description

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

The Sales Expansion Executive is responsible for managing expansion sales requests from existing customers while driving upselling and cross-selling opportunities. This role ensures that expansion deals are efficiently processed while maximizing revenue through additional product sales. Since expansion revenue is typically self-driven by customer requests, the executive focuses on enhancing deal value by strategically including upsell and cross-sell products.

What Will You Do

Expansion Sales Management:

• Handle incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.

Upselling & Cross-Selling Focus:

• Identifying new upselling & cross-selling opportunities from existing customers through outbound activities.
• Identify and recommend additional products to maximize revenue from expansion deals.
• Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.

Sales Process & Coordination:

• Work closely with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding their expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

What Are We Looking For

• 2+ years in sales, account management, or a related field.
• Experience in handling sales requests and generating quotes.
• Experience working with CRM systems to manage and track sales activities.
• Strong sales mindset with a focus on upselling and cross-selling.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational abilities.
• Ability to work efficiently under pressure and meet deadlines.
• Experience in SaaS or technology sales is a plus.
• Knowledge of Foodics products and their value to different business models is a plus.

What We Offer You

We believe you will love working at Foodics!

• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.