Sales Expansion Executive

Foodics; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Foodics, a leading restaurant management SaaS company, seeks an Expansion Sales Executive to manage expansion requests from existing customers, generate quotes, and drive upsell/cross-sell opportunities. You will coordinate with internal teams to ensure smooth processing and maintain CRM records.

The role focuses on maximizing revenue through upsell and cross-sell products, handling quotes, and closing deals with strong communication and negotiation skills.

Qualifications

• 2+ years in sales, account management, or related field.
• Experience generating quotes and handling sales requests.
• Experience with CRM systems to manage sales activities.
• SaaS or technology sales experience is a plus.
• Knowledge of Foodics products is a plus.

Responsibilities

• Expansion Sales Management: handle incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.
• Upselling & Cross-Selling focus: identify new opportunities from existing customers through outbound activities.
• Identify and recommend additional products to maximize revenue from expansion deals.
• Ensure every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
• Sales Process & Coordination: work with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

Skills

Sales mindset

Upselling

Cross-selling

Negotiation

Communication

Attention to detail

Organizational skills

CRM experience

Tools

CRM software

Job description

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

The Sales Expansion Executive is responsible for managing expansion sales requests from existing customers while driving upselling and cross-selling opportunities. This role ensures that expansion deals are efficiently processed while maximizing revenue through additional product sales. Since expansion revenue is typically self-driven by customer requests, the executive focuses on enhancing deal value by strategically including upsell and cross-sell products.

What Will You Do

Expansion Sales Management:

• Handle incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.

Upselling & Cross-Selling Focus:

• Identifying new upselling & cross-selling opportunities from existing customers through outbound activities.
• Identify and recommend additional products to maximize revenue from expansion deals.
• Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.

Sales Process & Coordination:

• Work closely with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding their expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

What Are We Looking For

• 2+ years in sales, account management, or a related field.
• Experience in handling sales requests and generating quotes.
• Experience working with CRM systems to manage and track sales activities.
• Strong sales mindset with a focus on upselling and cross-selling.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational abilities.
• Ability to work efficiently under pressure and meet deadlines.
• Experience in SaaS or technology sales is a plus.
• Knowledge of Foodics products and their value to different business models is a plus.