Sales Engineer – HVAC Aftermarket (Maintenance)

Johnson Controls Arabia; Eastern Province; On-site; SAR 120,000 - 180,000; Full time

Job summary

Johnson Controls Arabia is seeking a Sales Engineer – HVAC Aftermarket to drive revenue from maintenance contracts, retrofit solutions, spare parts, and services for HVAC systems. You will build long-term customer relationships with facility managers, consultants, contractors, and end users while meeting sales targets.

The role requires a mechanical engineering degree, 1–5 years in HVAC aftermarket sales, and the ability to assess equipment, prepare technical and commercial proposals, negotiate

Qualifications

• Bachelor's degree in mechanical engineering is mandatory.
• 1–5 years of experience in HVAC aftermarket sales, service sales, or maintenance contract sales.
• Strong understanding of HVAC equipment, maintenance practices, and troubleshooting basics.

Responsibilities

• Drive revenue through maintenance contracts, retrofits, and spare parts.
• Identify opportunities and deliver technical/commercial proposals aligned with customer needs.
• Negotiate contract terms, pricing, and service scope with customers.
• Build and maintain relationships with facility managers, consultants, contractors, and end users.
• Coordinate with service teams for accurate technical assessments and proper execution of maintenance contracts.
• Monitor market developments and identify new business opportunities.

Skills

Communication

Negotiation

Teamwork

Customer focus

Education

Bachelor’s degree in mechanical engineering

Tools

AutoCAD

Job description

Job Title: Sales Engineer – HVAC Aftermarket (Maintenance)

Department: Aftermarket / Service & Maintenance

Position Summary

The Sales Engineer – HVAC Aftermarket is responsible for driving revenue growth through the sale of maintenance contracts, retrofit solutions, spare parts, and service offerings for HVAC systems. The role focuses on developing long-term customer relationships, identifying service opportunities, and ensuring high customer satisfaction while meeting sales targets.

1. Sales & Business Development

• Identify, qualify, and pursue sales opportunities for HVAC maintenance contracts (AMC), retrofits, upgrades, and spare parts.
• Conduct site surveys to assess equipment condition and propose suitable maintenance solution.
• Prepare and deliver technical and commercial proposals aligned with customer needs.
• Achieve monthly, quarterly, and annual sales targets.

2. Customer Relationship Management

• Build and maintain strong relationships with facility managers, consultants, contractors, and end users.
• Provide technical support and guidance to customers regarding HVAC system performance and maintenance needs.
• Ensure high customer satisfaction and handle customer complaints professionally.

3. Technical Expertise

• Understand HVAC systems including chillers, AHUs, FCUs, VRF/VRV, package units, and controls.
• Recommend energy‑efficient solutions, system upgrades, and performance improvement options.
• Collaborate with service teams to ensure accurate technical assessments and proper execution of maintenance contracts.

4. Proposal & Contract Management

• Prepare quotations, cost estimates, and tender submissions for maintenance and retrofit projects.
• Negotiate contract terms, pricing, and service scope with customers.
• Follow up on proposals to secure orders and ensure timely contract renewal.
• Monitor competitor activities, pricing trends, and market developments in the HVAC aftermarket sector.
• Identify new business opportunities and emerging customer needs.

Qualifications & Requirements

Education

• Bachelor’s degree in mechanical engineering (mandatory)

Experience

• 1–5 years of experience in HVAC aftermarket sales, service sales, or maintenance contract sales.

Technical Skills

• Strong understanding of HVAC equipment, maintenance practices, and troubleshooting basics.
• Ability to read technical drawings and equipment specifications.
• Knowledge of energy‑saving solutions and retrofit technologies is an advantage.

Soft Skills

• Strong communication and negotiation abilities.
• Customer‑focused mindset with problem‑solving skills.
• Ability to work independently and as part of a team.