Sales & Customer Experience Specialist

Skatch; Riyadh; On-site; SAR 56,000 - 100,000; Full time

Job summary

Skatch in Riyadh, Saudi Arabia seeks a Sales and Customer Service Representative to enhance customer experiences and support sales strategies. You will greet customers, prepare quotes, follow up, and coordinate with internal teams to fulfill orders.

The role requires strong communication, the ability to build relationships, and proficiency with computers and various channels. Fluency in English is preferred; other languages may be a plus.

Qualifications

• Demonstrated ability to provide exceptional customer service.
• Strong communication and relationship-building skills.
• Experience collaborating with cross-functional teams.

Responsibilities

• Greet and assist customers in-person or via phone and other channels.
• Prepare price quotes and follow up until sale is completed.
• Convert inquiries into sales opportunities and update records in the system.
• Analyze sales data and report performance to management.
• Coordinate requests with internal departments to fulfill orders.

Skills

Customer service

Communication

Teamwork

Sales negotiation

Digital literacy

English fluency

Job description

Skatch in Riyadh, Saudi Arabia seeks a Sales and Customer Service Representative to enhance customer experiences and support sales strategies. You will greet customers, prepare quotes, follow up, and coordinate with internal teams to fulfill orders.

The role requires strong communication, the ability to build relationships, and proficiency with computers and various channels. Fluency in English is preferred; other languages may be a plus.