SaaS Expansion & Upsell Specialist

Foodics; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Foodics, a leading restaurant management SaaS company, seeks an Expansion Sales Executive to manage expansion requests from existing customers, generate quotes, and drive upsell/cross-sell opportunities. You will coordinate with internal teams to ensure smooth processing and maintain CRM records.

The role focuses on maximizing revenue through upsell and cross-sell products, handling quotes, and closing deals with strong communication and negotiation skills.

Qualifications

• 2+ years in sales, account management, or related field.
• Experience generating quotes and handling sales requests.
• Experience with CRM systems to manage sales activities.
• SaaS or technology sales experience is a plus.
• Knowledge of Foodics products is a plus.

Responsibilities

• Expansion Sales Management: handle incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.
• Upselling & Cross-Selling focus: identify new opportunities from existing customers through outbound activities.
• Identify and recommend additional products to maximize revenue from expansion deals.
• Ensure every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
• Sales Process & Coordination: work with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

Skills

Sales mindset

Upselling

Cross-selling

Negotiation

Communication

Attention to detail

Organizational skills

CRM experience

Tools

CRM software

Job description

Foodics, a leading restaurant management SaaS company, seeks an Expansion Sales Executive to manage expansion requests from existing customers, generate quotes, and drive upsell/cross-sell opportunities. You will coordinate with internal teams to ensure smooth processing and maintain CRM records.

The role focuses on maximizing revenue through upsell and cross-sell products, handling quotes, and closing deals with strong communication and negotiation skills.