Riyadh Operations Lead Multi-Site Fulfillment and Logistics

NAMAA; Riyadh Region; On-site; SAR 240,000 - 360,000; Full time

Job summary

Namaa is seeking an Operations Manager to ensure efficient daily operations across one or more processing centers in Saudi Arabia. You will oversee facility operations, inventory, and process optimization while supporting cross-functional teams to meet performance goals.

You’ll lead training, resolve operational issues, and ensure readiness for high-volume periods, maintaining strong customer satisfaction across sites. A background in food processing and logistics is preferred.

Qualifications

• Bachelor’s degree in a related field.
• 5+ years in operations management, logistics, fulfillment, or food processing.
• Strong organizational skills across multiple shifts.
• Excellent problem solving and troubleshooting abilities.
• Excellent written and verbal communication in Arabic and English.

Responsibilities

• Oversee smooth operation of processing centers across all shifts.
• Lead training and meetings for processing staff.
• Coordinate with Property Manager for facility tasks and timelines.
• Address facility, tech, and space issues with licensees.
• Coordinate with Customer Success for big orders and spikes.
• Troubleshoot processing center, kitchen, and facility hardware.
• Manage inventory, ordering, and audits.
• Review daily stock and replenish inventories as needed.
• Perform storage and common area audits.
• Report KPI metrics to facility management and teams; assist with planning.
• Coach and mentor shift leads; cover shifts during absences.
• Analyze financials and support P&L understanding.

Skills

Leadership

Problem solving

Communication

Adaptability

Financial acumen

Education

Bachelor’s degree in Business/Operations/Industrial Engineering

Job description

Namaa is seeking an Operations Manager to ensure efficient daily operations across one or more processing centers in Saudi Arabia. You will oversee facility operations, inventory, and process optimization while supporting cross-functional teams to meet performance goals.

You’ll lead training, resolve operational issues, and ensure readiness for high-volume periods, maintaining strong customer satisfaction across sites. A background in food processing and logistics is preferred.