Revenue Cycle Section head

saudi german health; Saudi Arabia; On-site; SAR 260,000 - 360,000; Full time

Job summary

Saudi German Health in Dammam, Saudi Arabia, seeks an experienced RCM Section Head to lead and optimize the Revenue Cycle Management function on site. You will supervise the RCM team, ensuring efficient workflows and KPI attainment while coordinating with clinical and finance teams.

The role requires deep knowledge of Saudi healthcare insurance, payer policies, and regulatory compliance, with a focus on improving claim acceptance, collections, and reporting to management.

Qualifications

• Previous experience in Revenue Cycle Management, medical insurance, claims, or healthcare operations.
• Strong leadership capabilities and experience in a supervisory role.
• Excellent analytical and stakeholder-management skills.

Responsibilities

• Lead and oversee day-to-day Revenue Cycle Management operations within the assigned section.
• Supervise the RCM team to ensure workflow efficiency, productivity, and KPI achievement.
• Oversee insurance approvals, claims processing, billing, denials, resubmissions, and collections.

Skills

Leadership

Communication skills

Stakeholder management

Analytical thinking

Job description

Saudi German Health is looking for an experienced RCM Section Head to join our team in Dammam, Saudi Arabia.

Key Responsibilities:

• Lead and oversee day-to-day Revenue Cycle Management (RCM) operations within the assigned section.
• Supervise and guide the RCM team to ensure efficient workflow, productivity, and achievement of departmental KPIs.
• Oversee key RCM activities including insurance approvals, claims processing, billing, denials, resubmissions, and collections.
• Monitor claim performance and identify trends related to rejections, denials, underpayments, and delayed payments.
• Ensure accurate and timely submission of claims in accordance with payer requirements and applicable regulations.
• Coordinate with insurance companies/payers to resolve operational issues, claim discrepancies, and payment delays.
• Work closely with clinical, finance, billing, and other operational teams to improve the overall revenue cycle process.
• Monitor RCM KPIs and prepare regular operational and performance reports for management.
• Identify process gaps and implement corrective actions to improve claim acceptance rates, collection efficiency, and turnaround times.
• Ensure compliance with NPHIES, CCHI/CHI regulations, payer policies, and internal RCM procedures.
• Support the RCM management team in implementing process improvements and departmental initiatives.
• Coach, develop, and support team members while ensuring adherence to established policies and performance standards.

Qualifications:

• Previous experience in Revenue Cycle Management, medical insurance, claims, or healthcare operations.
• Prior experience in a team lead, supervisor, or mid-level operational role.
• Strong knowledge of the Saudi healthcare insurance and RCM environment.
• Familiarity with NPHIES and CHI regulations.
• Strong analytical, communication, and stakeholder-management skills.
• prefferably Arabic speaker.
• Based in or willing to relocate to Dammam / Eastern Region, Saudi Arabia.