Reservations & Revenue Lead – Hospitality Growth

Hilton; Dammam; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Parental leave

Crisis support

Mental health resources

Job summary

Hilton is seeking an Assistant Reservations Manager in Dammam to lead the hotel’s reservations operations and drive occupancy. You will manage inventory, group blocks, and rate strategies while collaborating with Sales and Events to maximize revenue.

This role requires strong leadership, analytical skills, and a customer‑centric mindset. You will generate reports, forecast demand, and coach the reservations team to deliver memorable guest experiences.

Qualifications

• Experience in hotel reservations operations and revenue management.
• Ability to manage room inventory, groups, cut-off dates and rate restrictions.
• Collaborate with Sales and Events to maximize group bookings and revenue.
• Proficient in managing third‑party channels and optimizing conversions.
• Generate and review occupancy, revenue and forecasting reports to inform decisions.
• Lead and develop front‑line team to maintain service excellence.

Responsibilities

• Oversee daily reservations operations including inventory and blocks.
• Maximize occupancy and revenue through rate strategies and promotions.
• Collaborate with Sales and Events to optimize group bookings and corporate rates.
• Negotiate and manage third‑party channels and agent relationships.
• Prepare key KPIs and forecasting data for leadership review.

Skills

Reservations management

Team leadership

Revenue optimization

Forecasting & reporting

Tools

OTA management

Reporting tools

GDS / PMS systems

Job description

Hilton is seeking an Assistant Reservations Manager in Dammam to lead the hotel’s reservations operations and drive occupancy. You will manage inventory, group blocks, and rate strategies while collaborating with Sales and Events to maximize revenue.

This role requires strong leadership, analytical skills, and a customer‑centric mindset. You will generate reports, forecast demand, and coach the reservations team to deliver memorable guest experiences.