Reservations Coordinator

Confidential Careers; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Confidential Careers in Riyadh is seeking a Reservations Coordinator to join our team. The role focuses on sales coordination, order booking, and concrete products.

You will coordinate customer orders, confirm project details, quantities, concrete types, delivery schedules and locations, and work closely with Sales, Production, Dispatch and Logistics to ensure smooth order execution. A Bachelor's degree in Business Administration, Marketing or Sales is required, with 2–5 years of relevant

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 0: '2–5 years of relevant experience in Sales Coordination, Order Management, Customer Service, or a similar role.'

Responsibilities

• Coordinate and process customer orders and concrete bookings.
• Receive booking requests and confirm project details, quantities, concrete types, delivery schedules, and locations.
• Coordinate closely with the Sales, Production, Dispatch, and Logistics teams to ensure smooth order execution.
• Follow up on daily bookings, deliveries, quantities, and customer requirements.
• Maintain accurate records of sales orders, bookings, and deliveries.
• Communicate with customers regarding order confirmations, changes, and delivery schedules.
• Support the Sales Team with quotations, order processing, reports, and administrative activities.
• Monitor pending and upcoming orders and ensure timely coordination with the relevant departments.
• Prepare regular reports related to bookings, sales, and deliveries.

Skills

Sales coordination

Order management

Customer service

Coordination

English proficiency

Arabic language

Education

Bachelor's degree in Business Administration, Marketing, Sales, or related field

Tools

MS Office

Excel

Job description

We are looking for a Reservations Coordinator to join our team in Riyadh.

The ideal candidate will have experience in sales coordination, customer handling, order booking, and concrete products, preferably within the Ready-Mix Concrete or Construction industry.

• Coordinate and process customer orders and concrete bookings.
• Receive booking requests and confirm project details, quantities, concrete types, delivery schedules, and locations.
• Coordinate closely with the Sales, Production, Dispatch, and Logistics teams to ensure smooth order execution.
• Follow up on daily bookings, deliveries, quantities, and customer requirements.
• Maintain accurate records of sales orders, bookings, and deliveries.
• Communicate with customers regarding order confirmations, changes, and delivery schedules.
• Support the Sales Team with quotations, order processing, reports, and administrative activities.
• Monitor pending and upcoming orders and ensure timely coordination with the relevant departments.
• Prepare regular reports related to bookings, sales, and deliveries.
• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 2–5 years of relevant experience in Sales Coordination, Order Management, Customer Service, or a similar role.
• Experience in Ready-Mix Concrete, Concrete Products, Construction, or a related industry is highly preferred.
• Good understanding of concrete products and the order/delivery process.
• Strong communication and coordination skills.
• Good command of English; Arabic is preferred.
• Good knowledge of MS Office, particularly Excel.
• Ability to work in a fast-paced environment and manage multiple orders simultaneously.
• Candidates currently based in Saudi Arabia are preferred.