Remote Revenue Operations & Customer Success Specialist

YO AI Labs; Jeddah; Remote; SAR 207,000 - 372,000; Part time

Job summary

YO AI Labs is seeking a Sales/Revenue/CS Operations Expert to optimize CRM-driven workflows, improve data accuracy, and deliver actionable reporting for SaaS environments. This remote contractor role requires hands-on CRM configuration and cross-functional collaboration.

You will implement and manage revenue tools alongside the CRM, maintain documentation, and support system adoption to boost revenue operations and customer success outcomes.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Data accuracy

Reporting

Communication

Problem solving

Workflow management

Tools

Salesforce

HubSpot

Quoting tools

Billing tools

Job description

YO AI Labs is seeking a Sales/Revenue/CS Operations Expert to optimize CRM-driven workflows, improve data accuracy, and deliver actionable reporting for SaaS environments. This remote contractor role requires hands-on CRM configuration and cross-functional collaboration.

You will implement and manage revenue tools alongside the CRM, maintain documentation, and support system adoption to boost revenue operations and customer success outcomes.