RDC UTR Operations Lead - Team Performance & Quality

Amazon; As Sali Municipality; On-site; SAR 167,000 - 257,000; Full time

Job summary

Amazon seeks a Team Lead for UFG UTR operations in the Kingdom of Saudi Arabia. The role entails daily management of end-to-end UTR operations for one large site or several sites, guiding a team to meet customer-facing targets while maintaining safety and morale.

You will drive performance through coaching, training, and close collaboration with merchants to enhance processes. This position requires English fluency and a Bachelor’s degree, with proficiency in Microsoft Office.

Qualifications

• Speak, write, and read fluently in English.
• Bachelor's degree required.
• Experience using Microsoft Office.

Responsibilities

• Manage end-to-end UTR operations daily for one large site or multiple sites.
• Supervise store operations and meet customer-facing metrics while upholding safety and morale.
• Drive performance management and develop training plans for pickers.
• Collaborate with merchant stakeholders to improve operational processes and performance.
• Conduct 4M/5S and Safety GEMBA audits daily and stand in for Area Manager.

Skills

English fluency

Bachelor's degree

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Amazon seeks a Team Lead for UFG UTR operations in the Kingdom of Saudi Arabia. The role entails daily management of end-to-end UTR operations for one large site or several sites, guiding a team to meet customer-facing targets while maintaining safety and morale.

You will drive performance through coaching, training, and close collaboration with merchants to enhance processes. This position requires English fluency and a Bachelor’s degree, with proficiency in Microsoft Office.