Quality Assurance Specialist — Drive Product Excellence

Tamimi commercial; Al Khobar; On-site; SAR 111,600 - 167,400; Full time

Job summary

A prominent retail company in Al Khobar, Saudi Arabia, is seeking a Quality Specialist to ensure product and service quality standards meet regulatory requirements. The role involves monitoring quality, managing customer complaints, and supporting continuous improvement initiatives. Candidates should have a diploma or bachelor’s degree in a related field, 1-2 years of quality assurance experience, and strong analytical skills. Fluent English is required, with knowledge of quality management systems preferred.

Qualifications

• 1-2 years of experience in quality assurance or a similar role in a commercial or retail environment.
• Certification as a Certified Quality Lead Auditor, Certified Quality Technician, or similar preferred.
• Fluent in English; proficiency in other languages is a plus.

Responsibilities

• Monitor product and service quality standards.
• Handle customer complaints and analyze quality issues.
• Maintain documentation for audits and compliance.
• Support process improvement initiatives.
• Manage supplier quality performance and compliance.
• Train employees on quality standards and procedures.

Skills

Analytical skills

Problem-solving

Attention to detail

Quality management systems (QMS) familiarity

Education

Diploma or bachelor’s degree in a related field

Job description

A prominent retail company in Al Khobar, Saudi Arabia, is seeking a Quality Specialist to ensure product and service quality standards meet regulatory requirements. The role involves monitoring quality, managing customer complaints, and supporting continuous improvement initiatives. Candidates should have a diploma or bachelor’s degree in a related field, 1-2 years of quality assurance experience, and strong analytical skills. Fluent English is required, with knowledge of quality management systems preferred.