Q-Commerce & Marketplace Operations Lead

Alwazn Almithaly; Riyad Al Khabra; On-site; SAR 156,000 - 246,000; Full time

Job summary

Al Wazn Al Mithali is seeking a Q-Commerce & Marketplace Operations Specialist to manage and grow our presence across leading platforms like Ninja, HungerStation, Jahez, and other digital channels.

You will oversee day-to-day platform operations for a large multi-branch network with a high-volume SKU portfolio, ensuring catalog accuracy, stock availability, pricing, promotions, and onboarding of new platforms.

Qualifications

• 2–3 years of hands-on experience in Q-commerce and e-commerce/marketplace operations.
• Experience managing operations across multiple branches, dark stores and a large SKU portfolio.
• Strong understanding of stock on hand, stock cover, OOS, demand forecasting and replenishment.
• Hands-on experience with seller/vendor dashboards.
• Strong knowledge of catalog management, inventory, pricing, promotions and platform operations.
• Strong Excel skills, including data analysis, pivot tables, lookups and performance reporting.
• Strong English communication skills for professional interaction with platforms and account managers.
• Strong commercial and marketing mindset with focus on sales growth and promotional performance.

Responsibilities

• Own product listings, SKU mapping, catalog accuracy, and digital merchandising across a large SKU portfolio.
• Manage online stock availability and pricing across multiple branches, dark stores and digital channels.
• Monitor inventory performance, including stock on hand, stock cover, OOS, sell-through and location availability.
• Support demand forecasting, replenishment planning, and stock allocation based on sales trends.
• Identify stock imbalances across branches and coordinate corrective actions to improve availability.
• Monitor sales, cancellations, fulfillment performance, and key platform KPIs.
• Drive in-app promotions, bundles, offers, and marketing campaigns with platform account managers.
• Manage platform relationships, operational issues, claims, reimbursements and discrepancies.
• Lead onboarding and go-live activities for new Q-Commerce and marketplace platforms.
• Track pricing, promotions, competitor activity and commercial opportunities.
• Build daily and weekly performance reports to provide actionable insights.

Skills

Excel skills

Q-commerce operations

Multi-branch ops

Inventory management

Pricing & promotions

Platform onboarding

Vendor dashboards

Data analysis

English communication

Sales growth mindset

Tools

ERP

POS

WMS

Job description

Al Wazn Al Mithali is seeking a Q-Commerce & Marketplace Operations Specialist to manage and grow our presence across leading platforms like Ninja, HungerStation, Jahez, and other digital channels.

You will oversee day-to-day platform operations for a large multi-branch network with a high-volume SKU portfolio, ensuring catalog accuracy, stock availability, pricing, promotions, and onboarding of new platforms.