E-commerce Growth & Operations Lead

Americana Foods; Jeddah; On-site; SAR 180,000 - 240,000; Full time

Job summary

Americana Foods is seeking an experienced E-commerce Account Manager to lead day-to-day operations with major online retailers and marketplaces such as Ninja, HungerStation, Noon, and Amazon. You will drive sales growth through strategic promotions, optimized assortments, and timely launches.

The role requires strong data analysis, cross-functional collaboration with marketing, supply chain, and finance, and a focus on stock, payments, and SEO-friendly content to improve conversions in a

Qualifications

• Manage day-to-day operations and relationships with e-commerce customers (e.g., Ninja, HungerStation, Noon, Amazon).
• Achieve monthly and quarterly sales targets by implementing the agreed promotional and pricing strategy.
• Ensure product assortment is updated and aligned across all platforms, with timely onboarding of new SKUs and seasonal launches.
• Plan and execute online promotions, flash sales, and campaigns in coordination with marketing and the platform teams.
• Monitor and analyze sales data, conversion rates, and market share to identify opportunities and propose corrective actions.
• Collaborate with supply chain and customer service to ensure product availability and timely replenishment.
• Proactively follow up on all payment collections, resolve invoice disputes, request breakdowns of payments, and ensure balance confirmations are shared with the finance team regularly.
• Work with brand and media teams to ensure product listings are optimized with proper images, descriptions, and SEO-friendly content.
• Coordinate closely with marketing, supply chain, and finance to ensure cohesive operations and budget alignment.
• Stay updated on market trends, competitor activity, and consumer behavior in the e-commerce space.

Responsibilities

• Manage day-to-day operations and relationships with e-commerce customers (e.g., Ninja, HungerStation, Noon, Amazon).
• Achieve monthly and quarterly sales targets by implementing the agreed promotional and pricing strategy.
• Ensure product assortment is updated and aligned across all platforms, with timely onboarding of new SKUs and seasonal launches.
• Plan and execute online promotions, flash sales, and campaigns in coordination with marketing and the platform teams.
• Monitor and analyze sales data, conversion rates, and market share to identify opportunities and propose corrective actions.
• Collaborate with supply chain and customer service to ensure product availability and timely replenishment.
• Proactively follow up on all payment collections, resolve invoice disputes, request breakdowns of payments, and ensure balance confirmations are shared with the finance team regularly.
• Work with brand and media teams to ensure product listings are optimized with proper images, descriptions, and SEO-friendly content.
• Coordinate closely with marketing, supply chain, and finance to ensure cohesive operations and budget alignment.
• Stay updated on market trends, competitor activity, and consumer behavior in the e-commerce space.

Job description

Americana Foods is seeking an experienced E-commerce Account Manager to lead day-to-day operations with major online retailers and marketplaces such as Ninja, HungerStation, Noon, and Amazon. You will drive sales growth through strategic promotions, optimized assortments, and timely launches.

The role requires strong data analysis, cross-functional collaboration with marketing, supply chain, and finance, and a focus on stock, payments, and SEO-friendly content to improve conversions in a