Protocol & Guest Management

Talent Blueprint FZ LLC; Jeddah; On-site; SAR 167,000 - 234,000; Full time

Job summary

Talent Blueprint FZ LLC is seeking an experienced VIP & Protocol Manager to oversee VIP and VVIP guest operations at stadiums during major sporting events in Jeddah. You will manage guest arrangements, seating plans, meeting schedules, and VIP arrivals in close coordination with security, accreditation, transport and venue teams.

The ideal candidate has led operational teams at large events or government engagements, with strong protocol knowledge and impeccable stakeholder management.

Qualifications

• Experience in VIP hospitality, guest relations, or event operations.
• Knowledge of VIP/VVIP protocol and seating arrangements.
• Proven ability to lead operational teams at large events or government functions.
• Strong stakeholder management across government, federations, security and transport.
• Excellent communication and interpersonal skills; professional liaison with senior officials.
• Ability to stay calm under pressure and make quick decisions in live events.
• Flexible to work match days, evenings, weekends, and holidays.

Responsibilities

• Manage end-to-end operation of VIP and VVIP areas on match days and major events.
• Prepare VIP guest lists, seating plans, hospitality allocations and protocol schedules.
• Coordinate VIP arrivals, departures, and movements with security, accreditation and transport teams.
• Brief and lead on-site teams to deliver protocol and guest management services.
• Liaise with AFC, government authorities and federations for official guest requirements.
• Ensure appropriate protocol for dignitaries and high-profile guests.
• Oversee guest reception, escorts, seating and hospitality services in VIP areas.
• Coordinate with internal and external stakeholders to resolve issues and accommodate changes.
• Ensure VIP areas are prepared and operational before and during events.
• Maintain a professional and welcoming environment with high service standards.

Skills

VIP guest management

Protocol knowledge

Team leadership

Stakeholder management

Government liaison

Security coordination

Communication

Decision making

Discretion

Job description

Position

Protocol & Guest Management

Location

Jeddah, Saudi Arabia

Duration

November till February 2027

Job Summary

We are seeking an experienced VIP & Protocol Manager to oversee VIP and VVIP guest operations at stadiums during major sporting events and match days. The role will be responsible for managing guest arrangements, seating plans, match-day protocol schedules, and VIP arrivals while ensuring seamless coordination with security, accreditation, transport, and venue operations teams.

The ideal candidate will have experience leading operational teams at major sporting events, high-profile corporate functions, or government and diplomatic engagements, with a strong understanding of protocol and VIP guest management.

Key Responsibilities

• Manage the end-to-end operation of VIP and VVIP areas within the stadium on match days and during major sporting events.
• Prepare and maintain VIP guest lists, seating plans, hospitality allocations, and match-day protocol schedules.
• Coordinate VIP and VVIP arrivals, departures, and movements in collaboration with security, accreditation, transport, and venue operations teams.
• Brief, supervise, and lead the on-site operational team to ensure smooth delivery of protocol and guest management services.
• Liaise with the Asian Football Confederation (AFC), government authorities, football federations, and their respective protocol offices to coordinate official guest requirements.
• Ensure appropriate protocol procedures are followed for dignitaries, senior officials, federation representatives, sponsors, and other high-profile guests.
• Oversee guest reception, escorts, seating arrangements, access permissions, and hospitality services within designated VIP areas.
• Coordinate with internal departments and external stakeholders to resolve operational issues and accommodate last-minute changes.
• Ensure the VIP and VVIP areas are fully prepared and operationally ready before guest arrival and throughout the event.
• Maintain a professional and welcoming environment, ensuring a high standard of service for all VIP and VVIP guests.
• Monitor on-site operations, address issues calmly under pressure, and ensure all activities are delivered in line with event schedules and operational requirements.

Requirements & Qualifications

• Minimum 3 years of experience in protocol, VIP hospitality, guest relations, or event operations.
• Previous experience in sports events, stadium operations, major sporting competitions, or large-scale events is highly desirable.
• Demonstrated experience leading and supervising operational teams at major events, government functions, or diplomatic engagements.
• Knowledge of VIP and VVIP protocol, guest management, seating arrangements, and official event procedures.
• Experience coordinating with government authorities, sports federations, security teams, accreditation teams, and transport providers.
• Excellent communication, interpersonal, organisational, and stakeholder management skills.
• Confident, well-presented, and professional when dealing with senior officials and high-profile guests.
• Ability to remain calm under pressure, make quick decisions, and manage changing priorities in a live event environment.
• Flexible to work match days, evenings, weekends, and public holidays as required.

Key Competencies

• VIP/VVIP guest management and protocol
• Stadium and match-day operations
• Team leadership and operational briefings
• Stakeholder and government liaison
• Security, accreditation, and transport coordination
• Problem-solving and decision-making under pressure
• Professionalism, discretion, and attention to detail