Product Management Specialist

Kaplan Middle East & North Africa; Riyadh; Hybrid; SAR 50,000 - 80,000; Full time

Job summary

Kaplan Middle East & North Africa is seeking an experienced training professional to design, develop, and deliver digital banking product management programs for diverse audiences. You will translate complex strategy into clear materials, run interactive workshops both in person and online, and stay current with fintech trends to enhance modules.

The role requires strong facilitation, analytics, and the ability to tailor content for varying experience levels, ensuring outcomes align with

Qualifications

• Bachelor’s or master’s degree in business administration, Management, Information Systems, Finance, or related discipline.
• Strong experience in digital banking product management, fintech products, or related domains.
• Proven expertise in product strategy, roadmap development, and decision-making frameworks, with experience supporting business and customer outcomes.
• Prior training, teaching, or instructional experience in a technical or professional setting is preferred.
• Advanced knowledge of user-centered design, trust-centered design, and product performance metrics, including KPIs and analytics.
• Strong analytical and problem-solving skills with the ability to simplify complex information.
• Exceptional presentation, facilitation, and public speaking skills.
• Able to perform well in high-pressure situations and adapt to diverse learning styles.
• Able to give and receive constructive feedback.

Responsibilities

• Design, develop, and deliver digital banking product management training programs for diverse audiences, from introductory to advanced levels.
• Translate complex product strategy, design, and delivery concepts into clear, concise training materials, including presentations, case studies, and practical exercises.
• Conduct interactive workshops and seminars, both in-person and virtually, ensuring a high level of participant engagement and understanding.
• Stay updated on the latest industry developments, frameworks, and best practices in digital banking and product management, integrating them into existing training content and developing new modules as needed.
• Provide mentorship during exercises, address learner questions, and adapt delivery to diverse experience levels.
• Assess training effectiveness through feedback mechanisms and performance evaluations, continuously refining training methodologies and content.
• Collaborate with internal stakeholders to identify specific training needs and tailor programs accordingly.

Skills

Product management

Fintech products

Strategy & roadmaps

Decision frameworks

User-centered design

Trust-centered design

KPIs & analytics

Analytical thinking

Public speaking

Facilitation

Adaptability

Feedback

Education

Bachelor’s/Master’s in relevant field

Job description

• Design, develop, and deliver digital banking product management training programs for diverse audiences, from introductory to advanced levels.
• Translate complex product strategy, design, and delivery concepts into clear, concise, and engaging training materials, including presentations, case studies, and practical exercises.
• Conduct interactive workshops and seminars, both in-person and virtually, ensuring a high level of participant engagement and understanding.
• Stay updated on the latest industry developments, frameworks, and best practices in digital banking and product management, integrating them into existing training content and developing new modules as needed.
• Provide mentorship during exercises, address learner questions, and adapt delivery to diverse experience levels.
• Assess training effectiveness through feedback mechanisms and performance evaluations, continuously refining training methodologies and content.
• Collaborate with internal stakeholders to identify specific training needs and tailor programs accordingly.

Requirements

• Bachelor’s or master’s degree in business administration, Management, Information Systems, Finance, or a related discipline.
• Strong experience in digital banking product management, fintech products, or related domains.
• Proven expertise in product strategy, roadmap development, and decision-making frameworks, with experience supporting business and customer outcomes.
• Prior training, teaching, or instructional experience in a technical or professional setting is preferred.
• Advanced knowledge of user-centered design, trust-centered design, and product performance metrics, including KPIs and analytics.
• Strong analytical and problem-solving skills with the ability to simplify complex information.
• Exceptional presentation, facilitation, and public speaking skills.
• Able to perform well in high-pressure situations and adapt to diverse learning styles.
• Able to give and receive constructive feedback.