Premium Vehicle Delivery Specialist

Al Futtaim Technologies LLC; Saudi Arabia; Sur place; SAR 120 000 - 180 000; Plein temps

Résumé du poste

Al-Futtaim Automotive in Saudi Arabia seeks a Handover Specialist to supervise the final customer journey at delivery. You will ensure vehicle readiness, complete all paperwork, and educate customers on features and safety systems, delivering a premium, brand-aligned handover experience.

You will drive customer satisfaction (NPS), promote loyalty programs, and support post-delivery engagement while coordinating with Sales, Service, and PDI teams to ensure a zero-defect handover to high-value

Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
• 1–2 years of customer-facing experience in automotive premium retail, hospitality, or aviation sectors.
• Experience in vehicle handover, sales support, or customer experience roles is preferred.

Responsabilités

• Conduct structured, premium vehicle handovers with feature walkthroughs and setup.
• Personalize delivery for VIP and corporate customers to enhance brand perception.
• Ensure vehicle readiness and complete all documentation for a seamless handover.

Connaissances

Vehicle handover

VIP & premium customers

CRM & DMS familiarity

Infotainment setup

OEM systems

EV/hybrid knowledge

MS Office

Formation

Diploma or Bachelor's Degree in Business Administration, Marketing, Hospitality, or a related field

Outils

CRM software

DMS systems

OEM mobile apps

Description du poste

Al-Futtaim Automotive in Saudi Arabia seeks a Handover Specialist to supervise the final customer journey at delivery. You will ensure vehicle readiness, complete all paperwork, and educate customers on features and safety systems, delivering a premium, brand-aligned handover experience.

You will drive customer satisfaction (NPS), promote loyalty programs, and support post-delivery engagement while coordinating with Sales, Service, and PDI teams to ensure a zero-defect handover to high-value