Pre-Sales Engineer

Mohammed Mansour Al-Rumaih (MMR KSA); Saudi Arabia; On-site; SAR 180,000 - 320,000; Full time

Job summary

Mohammed Mansour Al-Rumaih (MMR KSA) seeks a Pre-Sales Engineer to advise the Sales team on technical issues, design solutions, and train customers and partners.

You will lead POC/RFP efforts, develop account penetration strategies, and ensure successful pre-sales cycles using Salesforce CRM; a Bachelor's degree and 3+ years of experience are required.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science or related field.
• Minimum 3 years relevant experience in pre-sales or data center solutions.
• Strong communication and customer-facing skills.

Responsibilities

• Act as SME in technical/solutions design of data center site prep products/services.
• Collaborate with Sales to develop account penetration strategies and targets.
• Create accounts for products, services and sales plans for DC site prep.
• Support technical aspects of the sales lifecycle with proposals and designs.
• Lead POC and RFP processes and close opportunities from pre-sales view.
• Train and support Ivanti partners and customers.
• Respond to after-hours support queries during rotations.
• Use Salesforce CRM for leads, opportunities and deal registrations.
• Understand Uptime Institute Tier certification and data center solutions.
• Understand TIA requirements for Data Center Solutions.
• Multitask and work under pressure to meet deadlines.

Skills

Pre-sales

Technical design

Sales collaboration

POC management

RFP response

CRM Salesforce

Data Center

Education

Bachelor's degree in Computer Engineering/Computer Science or related field

Tools

Salesforce CRM

Job description

Pre-Sales Engineer

The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.

Main Duties And Responsibilities

• Act as a subject matter expert in technical/solutions design of Data Center site preparation products/services;
• Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets;
• Create specific accounts for product(s), service(s) and sales plans pertaining to Data Center site preparation products/services;
• Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations;
• Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales perspective;
• Build sound relationships with partners and customers in support of sales objectives;
• Lead technical sales calls;
• Complete required pre-sales documentations in a quick and accurate manner;
• Develop content, train and support Ivanti partners and customers;
• Respond to after-hours support queries during assigned rotations and escalates issues if needed;
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.
• Understands Uptime Institute Tier certification and being capable of providing a complete data center solutions
• Understand TIA requirement for Data Center Solutions
• Multitasking and ability to work under pressure and meeting deadlines maintaining high quantity work.

Position Requirements

Education

Bachelor's degree in Computer Engineering, Computer Science or any other related field.

Experience

At least 3 years of relevant experience.