Operator - Attraction Operations

Six Flags Qiddiya City; Riyadh; On-site; SAR 84,000 - 144,000; Full time

Job summary

Six Flags Qiddiya City is seeking an Operator - Attraction Operations to ensure safe, efficient, and enjoyable ride experiences. You will manage daily attraction functionality, assist guests, and uphold safety standards within the Attractions Operations Department.

You will work with a motivated team to maintain smooth operations, greet guests, enforce safety, and respond quickly to emergencies, while adhering to park rules and quality standards.

Qualifications

• High school diploma or equivalent is required.
• 0-1 years in customer service or operations.
• Experience in amusement parks is a plus.

Responsibilities

• Operate rides and attractions per SOPs and safety guidelines.
• Perform pre-opening and closing checks.
• Start, stop, and reset attractions as needed.
• Monitor ride performance and report issues.
• Greet guests and explain ride requirements and safety protocols.
• Ensure guests meet height, weight, and health requirements.
• Address guest inquiries and feedback professionally.
• Assist with queue management and crowd control.
• Respond to ride emergencies following park protocols.
• Collaborate with team to ensure smooth ride transitions.

Skills

Attraction controls

Fast-paced work

Customer service

Safety protocols

Teamwork

Standing long hours

English fluency

Education

High school diploma

Job description

At Six Flags Qiddiya City, the Operator - Attraction Operations will ensure the safe, efficient, and enjoyable operation of rides and attractions. This role is responsible for managing the daily functionality of assigned attractions, assisting guests, and upholding safety standards to deliver a world-class entertainment experience. The Operator will be a critical team member within the Attractions Operations Department, working closely with colleagues to maintain smooth operations.

• Comply with the Six Flags Qiddiya's code of conduct and ethics
• Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors
• Promote Six Flags Qiddiya and spread its culture
• Commit to Six Flags Qiddiya's rules and regulations
• Perform tasks as directed in the pursuit of the achievement of organizational goals
• Share with team know-how and encourage their development

JOB-SPECIFIC

• Operate rides and attractions in accordance with standard operating procedures and safety guidelines.
• Conduct pre-opening and closing checks to ensure all equipment is in working order.
• Start, stop, and reset attractions as needed, following all protocols to ensure a seamless experience.
• Monitor ride performance and notify supervisors of any technical or operational issues.
• Greet guests with a welcoming attitude and provide clear instructions on ride requirements and safety protocols.
• Ensure all guests meet attraction requirements, such as height, weight, and health conditions, before boarding.
• Address guest inquiries, concerns, or feedback in a friendly and professional manner.
• Assist with queue management and crowd control, ensuring a safe and enjoyable environment.
• Respond to ride emergencies or malfunctions promptly, following park emergency protocols.
• Work closely with other team members to ensure smooth ride transitions and efficient operations.

Education

• A minimum of a high school diploma or equivalent is required.

Experience

• 0-1 years of experience in a customer service, hospitality, or operations role.
• Previous experience in amusement parks, entertainment venues, or similar settings is a plus.

Skills

• Ability to learn attraction-specific controls and procedures.
• Ability to work in a fast-paced environment.
• Strong customer service skills, including clear communication, patience, and friendliness.
• Ability to follow safety protocols and identify potential risks.
• Teamwork-oriented mindset, working collaboratively with colleagues to achieve operational goals.
• capable of standing for extended periods and performing light physical tasks.
• Languages: Fluent in English.

Core Competencies

• Self-Actualization & Fulfilment: Proficiency Level - EXCELLENT
• Team Synergy & Development: Proficiency Level - EXCELLENT