Operator - Attraction Operations

Aquarabia Qiddiya City; Riyadh; On-site; SAR 20,000 - 30,000; Full time

Job summary

A leading entertainment venue in Saudi Arabia is seeking an Operator for Attraction Operations. The successful candidate will ensure the safe and efficient operation of rides, assist guests, and uphold safety standards. Key responsibilities include conducting equipment checks, monitoring ride performance, and providing excellent customer service. Ideal candidates will have experience in customer service or hospitality and be fluent in English. This role involves working in a fast-paced environment and requires strong teamwork and communication skills.

Qualifications

• 0-1 years of experience in customer service, hospitality, or operations.
• Previous experience in amusement parks or entertainment venues is a plus.
• Fluency in English.

Responsibilities

• Operate rides and attractions safely and efficiently.
• Conduct pre-opening and closing checks on equipment.
• Greet guests warmly and provide safety instructions.
• Monitor ride performance and report issues.

Skills

Customer service skills

Ability to follow safety protocols

Ability to learn attraction-specific controls

Teamwork orientation

Clear communication

Fast-paced environment adaptability

Job description

Overview

At Six Flags Qiddiya City, the Operator – Attraction Operations will ensure the safe, efficient, and enjoyable operation of rides and attractions. This role is responsible for managing the daily functionality of assigned attractions, assisting guests, and upholding safety standards to deliver a world‑class entertainment experience. The Operator will be a critical team member within the Attractions Operations Department, working closely with colleagues to maintain smooth operations.

Responsibilities

• Comply with the Six Flags Qiddiya’s code of conduct and ethics
• Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors
• Promote Six Flags Qiddiya and spread its culture
• Commit to Six Flags Qiddiya’s rules and regulations
• Perform tasks as directed in the pursuit of the achievement of organizational goals
• Share with team know-how and encourage their development

Job-Specific Responsibilities

• Operate rides and attractions in accordance with standard operating procedures and safety guidelines
• Conduct pre‑opening and closing checks to ensure all equipment is in working order
• Start, stop, and reset attractions as needed, following all protocols to ensure a seamless experience
• Monitor ride performance and notify supervisors of any technical or operational issues
• Greet guests with a welcoming attitude and provide clear instructions on ride requirements and safety protocols
• Ensure all guests meet attraction requirements, such as height, weight, and health conditions, before boarding
• Address guest inquiries, concerns, or feedback in a friendly and professional manner
• Assist with queue management and crowd control, ensuring a safe and enjoyable environment
• Respond to ride emergencies or malfunctions promptly, following park emergency protocols
• Work closely with other team members to ensure smooth ride transitions and efficient operations

Education

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Experience

0‑1 years of experience in a customer service, hospitality, or operations role.

Previous experience in amusement parks, entertainment venues, or similar settings is a plus.

Skills

• Ability to learn attraction‑specific controls and procedures
• Ability to work in a fast‑paced environment
• Strong customer service skills, including clear communication, patience, and friendliness
• Ability to follow safety protocols and identify potential risks
• Teamwork‑oriented mindset, working collaboratively with colleagues to achieve operational goals
• Capable of standing for extended periods and performing light physical tasks

Languages

Fluent in English.

Core Competencies

• Self‑Actualization & Fulfilment: Proficiency Level – EXCELLENT
• Team Synergy & Development: Proficiency Level – EXCELLENT