Operations Supervisor, Makkah, DMK2

Afaq - Warehouse Branch; Eastern Province; On-site; SAR 67,000 - 112,000; Full time

Job summary

Afaq - Warehouse Branch in Saudi Arabia is seeking a proactive shift supervisor to motivate a team, meet targets, and manage attendance and workflow alongside the Shift Manager.

You will train associates, ensure orders meet quality and safety guidelines, and use data analysis to address logistics challenges. Weekend and night shifts plus overtime may be required.

Qualifications

• Ability to motivate a team to meet targets and productivity expectations.
• Strong ownership to track attendance and workflow with Shift Manager.
• Willingness to work weekends and overnight shifts when required.
• Comfort with data analysis to identify issues and opportunities.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your area.
• Manage and train Associates to deliver high service quality to customers.
• Ensure customer orders are fulfilled in line with quality and safety guidelines.
• Provide shift information to frontline management and operators.
• Adjust labor allocation to meet plans and forecasts.
• Collaborate with other departments to address performance issues.
• Help solve logistics challenges through data analysis and process optimization.

Education

High school diploma

Tools

Microsoft Office

Job description

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

A day in the life

• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.
• Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.
• Willing and able to work weekends and provide overtime support as needed (AM & PM).
• Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• high school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Work 40 hours/week, and overtime as required
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 9 hours, and be able to frequently push, pull, squat, bend, and reach
• 2+ years of Microsoft Office products and applications experience

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