Operations Executive, Amazon Now, UFG

Amazon; Riyadh; On-site; SAR 201,000 - 312,000; Full time

Job summary

Amazon is seeking an experienced Operations Lead for its Ultra Fast Grocery (UFG) operations in Riyadh. You will manage end-to-end UTR operations across sites, drive performance against customer-facing metrics, and uphold safety and morale among the team.

The role includes coaching, training, and standing in for the Area Manager as needed. You will collaborate with merchants to continually improve processes and ensure standards are met, leveraging 4M/5S and Safety GEMBA audits to sustain high

Qualifications

• Experience in managing end-to-end operations in a fast-paced environment.
• Proven ability to meet customer-facing metrics while maintaining safety and morale.
• Experience developing training plans for pickers and staff.
• Ability to collaborate with merchants to improve processes.
• Familiarity with 4M/5S and Safety GEMBA audits.
• Willingness to stand in for Area Manager when needed.

Responsibilities

• Oversee end-to-end UTR operations for one large site or multiple sites.
• Drive performance and meet customer-facing metrics while upholding safety and morale.
• Lead training and development plans for the picking teams.
• Collaborate with merchant stakeholders to optimize operations.
• Conduct 4M/5S and Safety GEMBA audits daily in stores.
• Stand-in for Area Manager when required.

Skills

Operations leadership

Team supervision

Process improvement

Safety compliance

Stakeholder management

Training & development

Job description

Job ID: 10490215 | Afaq - Warehouse Branch - J02

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history.

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

• Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations:
• Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
• Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
• Stand-in for Area Manager.

Preferred Qualifications

• 1+ years of manufacturing or customer-facing environment experience

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.