Online Consultant (Indian Nationals Only)

India Abroad; Dammam; Remote; SAR 57,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Annual leave

Performance bonuses

Job summary

India Abroad in Al Hufuf is hiring an Online Consultant to provide expert client support through email, chat and social media. You will respond promptly, offer guidance on products, and resolve issues with professionalism.

Applicants must be Indian nationals living in Al Hufuf with a valid visa, at least two years of online customer service experience, and strong English communication. The role offers a competitive salary and benefits.

Qualifications

• Minimum of 2 years of experience in online consultancy or similar customer service role.
• Excellent written and spoken English communication skills.
• Strong problem-solving abilities and patient, empathetic approach to customers.
• Good knowledge of social media platforms for business use.

Responsibilities

• Provide professional and timely responses to client inquiries through online channels (email, chat, social media).
• Offer guidance and recommendations to clients on products and services.
• Resolve client issues or complaints promptly and effectively.
• Stay up-to-date with industry trends to provide accurate information.
• Collaborate with team members to continuously improve the customer experience.

Skills

English communication

Problem solving

Social media literacy

Patience & empathy

Job description

Online consultant vacancy in Al Hufuf Saudi Arabia

We are seeking a highly motivated and experienced Online Consultant to join our team in Al Hufuf. As an online consultant, you will be responsible for providing expert advice and support to clients through various online platforms. This role is suitable for men who are looking for a challenging and dynamic work environment.

Responsibilities

• Provide professional and timely responses to client inquiries through online channels such as email, chat, and social media.
• Offer guidance and recommendations to clients on our products and services.
• Resolve any issues or complaints raised by clients in a timely manner.
• Stay up-to-date with industry trends and updates to provide accurate information to clients.
• Collaborate with other team members to continuously improve the customer experience.

Requirements

• Indian national currently residing in Al Hufut with own visa.
• Minimum of 2 years of experience as an online consultant or in a similar customer service role.
• Excellent communication skills in English, both written and verbal.
• Strong problem-solving skills and ability to handle difficult situations with patience and empathy.
• Good knowledge of social media platforms and ability to use them effectively for business purposes.

Salary

We offer a competitive salary of 1500$ per month, along with additional benefits such as medical insurance, annual leave, and performance bonuses.