Online Consultant

Woopel; Riyadh Region; On-site; SAR 43,000 - 58,000; Full time

Benefits offered by this job

Free visa sponsorship

Complimentary roundtrip ticket from an

Opportunity for career growth withinWo

Job summary

Woopel in Al Kharj, Saudi Arabia is seeking an Online Consultant to deliver high-quality customer service and support across online channels. You will aim for customer satisfaction, retention, and driving sales through chat, email, and phone interactions.

The ideal candidate is an Indian national with fluent English, experience in customer service or sales, and familiarity with CRM tools. You will multitask, manage time effectively, and collaborate with teammates to enhance the overall customer

Qualifications

• Indian national with excellent command of English.
• Experience in customer service or sales preferred.
• Knowledge of online communication channels (chat, email, etc.).
• Strong problem-solving skills and ability to handle difficult situations calmly.
• Ability to multitask, prioritize tasks and manage time effectively.
• Good computer skills and familiarity with CRM software is a plus.

Responsibilities

• Respond to customer inquiries and resolve issues promptly.
• Provide product or service information via online chat, email or phone.
• Identify sales opportunities and promote products or services.
• Build relationships to increase loyalty and retention.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer experience.

Skills

English proficiency

Customer service

Sales experience

Multitasking

Time management

Tools

CRM software

Job description

Online consultant vacancy in Al Kharj Saudi Arabia

Online Consultant

As an Online Consultant, you will be responsible for providing high-quality customer service and support to our clients through various online platforms. Your main goal will be to ensure customer satisfaction and retention, as well as drive sales and revenue for the company. This position is ideally suited for Indian nationals who are fluent in English, with a passion for helping others and a strong understanding of online communication.

Key Responsibilities

• Responding to customer inquiries and resolving issues in a timely and professional manner.
• Providing product or service information to customers through online chat, email or phone.
• Identifying sales opportunities and promoting products or services to customers.
• Building strong relationships with customers to increase loyalty and retention.
• Maintaining accurate records of all customer interactions and transactions.
• Collaborating with other team members to improve overall customer experience.

Requirements

• Indian national with excellent command of English language.
• Previous experience in customer service or sales role preferred.
• Knowledge of online communication channels (chat, email, etc.).
• Strong problem-solving skills and ability to handle difficult situations calmly.
• Ability to multitask, prioritize tasks and manage time effectively.
• Good computer skills and familiarity with CRM software is a plus.

Perks

• Competitive salary of 1200$ per month.
• Free visa sponsorship provided by the company.
• Complimentary roundtrip ticket from India to Al Kharj.
• Opportunity for career growth within the company.