On-Site Customer Experience Specialist (Tabuk)

Dwab; Tabuk; On-site; SAR 50,000 - 65,000; Full time

Job summary

Dwab is seeking a full-time Customer Service Specialist in Tabuk, Saudi Arabia. The role involves addressing customer inquiries, resolving complaints, and providing exceptional service.

The ideal candidate should possess strong customer support skills, proficiency in Arabic and English, and adaptability to a fast-paced environment. A Bachelor degree or equivalent is required, along with excellent communication abilities.

Qualifications

• Strong customer support and satisfaction skills required.
• Ability to communicate effectively in Arabic and English.
• Experience in customer service roles is a plus.

Responsibilities

• Handle daily customer inquiries and provide support.
• Resolve customer complaints and ensure satisfaction.
• Maintain a high level of customer service.

Skills

Strong Customer Support and Customer Satisfaction skills

Proficiency in Phone Etiquette and Customer Service techniques

Ability to deliver exceptional Customer Experience

Excellent interpersonal and problem-solving skills

Proficiency in verbal and written communication in Arabic and English

Adaptability in a fast-paced, customer-focused environment

Education

Bachelor degree or equivalent

Job description

Dwab is seeking a full-time Customer Service Specialist in Tabuk, Saudi Arabia. The role involves addressing customer inquiries, resolving complaints, and providing exceptional service.

The ideal candidate should possess strong customer support skills, proficiency in Arabic and English, and adaptability to a fast-paced environment. A Bachelor degree or equivalent is required, along with excellent communication abilities.