On-Site Accommodation Operations Associate

ريلا | RELA; Riyadh Region; On-site; SAR 42,000 - 64,000; Full time

Job summary

RELA | Integrated Workforce Housing Solutions is seeking an on-site Accommodation Operations Associate in the Riyadh Region. You will manage daily housing operations, room assignments, check-in/check-out, and coordinate catering and transportation services to ensure a smooth resident experience.

You will respond to resident inquiries, handle service requests, monitor occupancy, maintain records, and support contract administration while upholding safety standards.

Qualifications

• Strong operations skills in facilities, hospitality, or accommodation management.
• Excellent interpersonal skills to build trust with residents and partners.
• Solid analytical skills to track occupancy and trends.
• Clear and professional communication for diverse stakeholders.
• Customer service mindset focused on responsiveness and resident satisfaction.

Responsibilities

• Oversee daily accommodation operations and room assignments.
• Manage check-in and check-out processes and coordinate catering/transportation.
• Respond to resident inquiries and handle service requests promptly.
• Monitor occupancy and maintain accurate records for reporting.
• Support contract administration and ensure compliance with safety standards.

Skills

Facilities management

Interpersonal skills

Analytical skills

Communication

Customer service mindset

On-site work

Education

Diploma or Bachelor's degree in business/ hospitality/ operations

Tools

Microsoft Office

Job description

RELA | Integrated Workforce Housing Solutions is seeking an on-site Accommodation Operations Associate in the Riyadh Region. You will manage daily housing operations, room assignments, check-in/check-out, and coordinate catering and transportation services to ensure a smooth resident experience.

You will respond to resident inquiries, handle service requests, monitor occupancy, maintain records, and support contract administration while upholding safety standards.