North Dark Stores Operations Leader

Ninja ?? نينجا; `Ar`ar; On-site; SAR 120,000 - 180,000; Full time

Job summary

Ninja in the North region seeks an Area Manager to oversee multiple dark stores, ensuring fast, accurate order fulfillment and high service levels. You will lead inventory, picking, packing, replenishment, and store operations while driving continuous improvement.

You will manage regional teams, monitor KPIs, and collaborate with Supply Chain, Last Mile, and Commercial teams to optimize performance and customer experience.

Qualifications

• 3+ years of experience in dark stores, quick commerce, grocery e-commerce, retail, fulfillment, or warehouse operations.
• Familiarity with industry regulations, compliance standards, and safety protocols.
• Experience managing multiple locations and high-volume operational teams.
• Data-driven with strong leadership, problem-solving, and execution skills.
• Effective communication and interpersonal skills to collaborate with store teams and supply chain operations.

Responsibilities

• Oversee daily operations across inventory, fulfillment, scheduling, and store performance.
• Drive KPIs for order accuracy, fulfillment speed, stock availability, and cost efficiency.
• Lead and develop Store Managers and ops teams, including staffing and performance management.
• Collaborate with supply chain, last mile, commercial, and customer experience teams to resolve issues.
• Ensure compliance with food safety, hygiene, and operational standards across stores.

Job description

Ninja in the North region seeks an Area Manager to oversee multiple dark stores, ensuring fast, accurate order fulfillment and high service levels. You will lead inventory, picking, packing, replenishment, and store operations while driving continuous improvement.

You will manage regional teams, monitor KPIs, and collaborate with Supply Chain, Last Mile, and Commercial teams to optimize performance and customer experience.