Multifamily IT Director — On-Site Tech & Training Leader

FOL Management; Riyadh; On-site; SAR 360,000 - 600,000; Full time

Job summary

Flow is seeking a Multifamily IT Director to lead on-site technology across our multifamily buildings, software implementations, and operations. You will train staff, manage vendor relationships, and troubleshoot complex systems to ensure reliable building technology.

Ideal candidates have 5-10 years in multifamily property management technology, hands-on experience with Yardi, RealPage, Entrata, and related tools, plus strong communication and autonomous work habits.

Qualifications

• 5-10 years experience in the multifamily residential property management industry.
• Bachelor's or Associate's degree, or completion of technical courses relating to the telecommunications field.
• Experience with Property Management Software such as Yardi, RealPage, Entrata, CRM, screening and Resident apps.
• Strong ability to work unsupervised and manage time and workload effectively to meet priorities.
• Excellent written, verbal, and customer service skills; must be an effective communicator.

Responsibilities

• Familiar with multifamily software concepts and aptitude for quickly mastering new software in the space.
• Knowledge of property-specific technology; ensure staff utilize systems as intended and assist with upgrades, integrations and maintenance through validation and testing of proposed resolutions and releases.
• Proactively identify requirements and opportunities related to technology.
• Identify pain-points, opportunities, or inefficiencies where technology adds value.
• Provide technical support and initial troubleshooting to on-site team to ensure consistent access to all tools.
• Conduct training programs for in-house and vendor products on-site and via web-conferencing and update learning programs.
• Create standard operating procedures for different tools and serve as a subject matter expert on building systems.

Skills

Multifamily software concepts

Vendor management

Training delivery

Technical troubleshooting

Communication skills

Education

Bachelor's or Associate's degree in telecommunications or related field

Tools

Yardi

RealPage

Entrata

CRM

Resident apps

Job description

Flow is seeking a Multifamily IT Director to lead on-site technology across our multifamily buildings, software implementations, and operations. You will train staff, manage vendor relationships, and troubleshoot complex systems to ensure reliable building technology.

Ideal candidates have 5-10 years in multifamily property management technology, hands-on experience with Yardi, RealPage, Entrata, and related tools, plus strong communication and autonomous work habits.