IT Director

Flow; Riyadh; On-site; SAR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Flow is seeking a Multifamily IT Director to lead on-site software implementation, maintenance, training, and vendor management for our multifamily properties in the region. You will become the subject matter expert for building technology and ensure systems operate reliably across properties.

The ideal candidate has 5–10 years in multifamily property management, with hands-on experience with Yardi, RealPage, Entrata and related CRM/resident apps, and strong communication to coordinate with

Qualifications

• Minimum 5–10 years in multifamily residential property management.
• Bachelor's or Associate's degree or completion of telecom-related courses.
• Experience with Property Management Software such as Yardi, RealPage, Entrata, CRM, screening and Resident apps.

Responsibilities

• Oversee on-site multifamily software implementation and maintenance.
• Conduct training sessions and manage vendor installations and troubleshooting.
• Serve as SME for building technology and hardware and support property staff.

Skills

Multifamily property management

Vendor management

Communication skills

Training & coaching

Education

Bachelor's or Associate's degree in relevant field or telecommunications courses

Tools

Yardi

RealPage

Entrata

CRM

Job description

About the Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role

The Multifamily IT Director will be the on-site team resource for all multifamily software implementation and maintenance needs. This role will involve various projects, including conducting training sessions, managing vendors during the installation of new systems, as well as troubleshooting down systems. They will also become a subject matter expert for all the company’s multifamily building technology software and integrated hardware. The IT Director will report directly to the COO.

Responsibilities

• Familiar and comfortable with multifamily software concepts and have the aptitude for quickly mastering new software in the space.


• Knowledge of property specific technology; ensure property staff utilize systems as intended and assist with system upgrades, implementations, integrations and maintenance through validation and testing of proposed resolutions and releases.


• Proactively identify requirements; business and/or residential opportunities that need attention or have gaps in relation to technology.


• Proactively identify pain-points, opportunities, or inefficiencies where technology can bring a value-add solution or increase efficiency.


• Provide technical support and initial troubleshooting to on-site team to ensure consistent access to all the tools.


• Conduct training programs for all in house and vendor products for properties on site teams both in person and via web-conferencing and modify current learning programs.


• Create standard operating procedures for different tools and software that are in use. and serve as a subject matter expert on a variety of building systems.

Ideal Background

• 5-10 years experience in the multifamily residential property management industry.


• Bachelor's or Associate's degree, or completion of technical courses relating to the telecommunications field required.


• Experience and/or knowledge in Property Management Software such as Yardi, RealPage, Entrate, CRM, screening and Resident apps.


• Strong ability to work unsupervised and manage time and workload effectively to meet priorities.


• Excellent written, verbal, and customer service skills required; must be an effective communicator with all levels of the organization.

Why Join Flow?

Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East.

Competitive compensation & benefits.

A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.