Merchant Success & Onboarding Specialist

qlub; Dammam; Presencial; SAR 50.000 - 85.000; Jornada completa

Descripción de la vacante

qlub is scaling fast across markets and is looking for an Operations Specialist to drive growth in the East Province. You’ll own onboarding, training, and relationships with F&B merchants to turn frictionless payments into real restaurant growth.

In a fast-moving, build-from-scratch environment, you will collaborate with operations, product, and merchant success teams to optimize services, monitor integrations, and deliver practical insights that help merchants thrive.

Responsabilidades

• Lead onboarding of new F&B merchants onto the qlub platform.
• Organize training sessions for merchants to use Qlub's services.
• Build strong relationships with merchants and optimize usage.
• Collaborate with operations and product to feedback improvements.
• Monitor platform integrations and report merchant usage.
• Support ad hoc tasks: reports and industry trend analysis.
• Provide admin support to Merchant Success & Operations.

Descripción del empleo

qlub is scaling fast across markets and is looking for an Operations Specialist to drive growth in the East Province. You’ll own onboarding, training, and relationships with F&B merchants to turn frictionless payments into real restaurant growth.

In a fast-moving, build-from-scratch environment, you will collaborate with operations, product, and merchant success teams to optimize services, monitor integrations, and deliver practical insights that help merchants thrive.