Merchant Onboarding & Category Standards Lead

Keeta; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Keeta, the international subsidiary of Meituan, is building a new regional category operations framework in the Middle East. You will own design and implementation of category standards and onboarding processes end-to-end.

In this role, you will collaborate with Business, Product, Engineering, Data and regional teams to drive pilots, scale SOPs and ensure smooth merchant onboarding across markets in our fast-growing quick commerce environment.

Qualifications

• 5+ years experience in e-commerce, retail, quick commerce, local services or platform-based businesses.
• Experience in category operations, product operations, merchant operations, process design or business governance.
• Ability to translate ambiguous business problems into clear rules, standards and execution processes.
• Strong structured thinking, analytical, project management and cross-functional execution skills.
• Proficiency in English for cross-regional communication and documentation.

Responsibilities

• Build and continuously improve the category structure, product standards and onboarding governance framework for flash grocery.
• Define category standards, product attributes, information requirements and market-specific guidelines.
• Design standardized processes, checklists and quality requirements covering preparation, review, setup and launch.
• Drive pilot launches for different integration models, priority categories and merchants, and develop scalable SOPs.
• Work with business, Product, Engineering, Data and regional teams to drive implementation.
• Track onboarding issues, identify rework and efficiency gaps, and drive them to resolution.

Education

Bachelor's degree

Job description

Keeta, the international subsidiary of Meituan, is building a new regional category operations framework in the Middle East. You will own design and implementation of category standards and onboarding processes end-to-end.

In this role, you will collaborate with Business, Product, Engineering, Data and regional teams to drive pilots, scale SOPs and ensure smooth merchant onboarding across markets in our fast-growing quick commerce environment.