Manager - Recreation & Engagement (DEL 3)

Qiddiya | القدية; Riyadh; On-site; SAR 150,000 - 230,000; Full time

Job summary

Qiddiya | القدية is seeking a Manager – Recreation & Engagement to lead the governance and delivery of recreational, leisure, and community engagement services within the Qiddiya Workers Villages. The role ensures structured activity programming, resident engagement initiatives, and contractor performance management to enhance resident well-being, satisfaction, and community cohesion.

The manager will develop strategy, oversee facilities utilization, track KPIs, and ensure HSE compliance,

Qualifications

• Bachelor’s degree in a relevant field is required.
• Professional certifications related to recreation management are preferred.
• Minimum 5 years in recreation management, community engagement, hospitality, or residential services.

Responsibilities

• Deliver a vibrant, resident-focused recreation and engagement ecosystem across all Workers Villages.
• Develop and implement recreation strategies, activity calendars, and community initiatives.
• Oversee facility utilization, readiness, and service standards with Facilities Management.
• Manage recreation providers and coaches/instructors, ensuring SOP and KPI compliance.
• Capture resident feedback and engagement metrics to drive continuous improvement.
• Ensure health, safety, and safeguarding compliance for all activities.
• Support official visits, community events, and special programs as required.

Skills

Recreation programming

Contractor management

KPI governance

Facilities coordination

Stakeholder engagement

Leadership

Education

Bachelor's degree in a relevant field

Job description

Job Summary

The Manager - Recreation & Engagement leads the governance and delivery of recreational, leisure, and community engagement services within the Qiddiya Workers Villages. The role ensures structured activity programming, resident engagement initiatives, facility utilization governance, and contractor performance management to enhance resident well-being, satisfaction, and community cohesion.

Job Summary

The Manager - Recreation & Engagement leads the governance and delivery of recreational, leisure, and community engagement services within the Qiddiya Workers Villages. The role ensures structured activity programming, resident engagement initiatives, facility utilization governance, and contractor performance management to enhance resident well-being, satisfaction, and community cohesion.

Roles And Responsibilities

To deliver a vibrant and resident-focused recreation and engagement ecosystem that promotes well-being, social interaction, and positive living experiences across all Workers Villages.

• Develop and implement the recreation and engagement strategy for all Workers Villages
• Establish activity programming calendars, community initiatives, and resident engagement campaigns
• Oversee recreational facility utilization, readiness, and service standards in coordination with Facilities Management
• Manage recreation service providers and coaches/instructors, ensuring compliance with SOPs, KPIs, and contracts
• Capture resident feedback and engagement metrics to drive continuous improvement
• Ensure HSE and safeguarding compliance for all recreational and engagement activities
• Support official visits, Community events, and special programs as required

Key Deliverables And Accountabilities

• Approved recreation and engagement strategy and annual activity plan
• Monthly activity calendars and participation reports
• Resident engagement and satisfaction dashboards
• Documented SOPs and governance framework for recreation services
• Audit-ready records for contractor performance and compliance

KPIs and Performance Metrics

• Resident participation rate in recreation and engagement programs
• Resident satisfaction (recreation and community activities)
• Facility utilization rate for recreation assets
• Activity delivery compliance rate (schedule, standards
• Incident rate related to recreational activities

Requirements

Required Qualifications and Certifications

• Bachelor's degree in a relevant field (Hospitality Management, Business Administration, Sports/Recreation Management, or related)
• Professional certifications relevant to the role are preferred

Experience Requirements

• Minimum 5 years of experience in recreation management, community engagement, hospitality, or residential services
• At least 3 years in a managerial role overseeing multi-site or contractor-led services
• Experience in workforce accommodation or community living environments is preferred

Technical and Professional Competencies

• Recreation programming and community engagement strategy
• Contractor performance management and KPI governance
• Facility utilization planning and service readiness
• Resident feedback management and analytics
• Event management and operational coordination

Behavioral Competencies

• Leadership and accountability
• Stakeholder engagement and collaboration
• Decision-making under pressure
• Integrity and professionalism
• Continuous improvement mindset

Authority and Decision- Making Limits

• Approve activity programs and engagement initiatives within delegated authority
• Authorize corrective actions for service delivery failures
• Escalate safeguarding or serious incident risks to senior leadership