Manager - Brand Reputation

The Red Sea Development Company; Riyadh; On-site; SAR 320,000 - 520,000; Full time

Job summary

Red Sea Global is seeking a Manager Risk and Crisis Communications to strengthen the group’s ability to anticipate, prepare for, and respond to risks and crises across its destinations.

You will lead risk assessments, crisis planning, and cross-functional coordination, embedding best practice crisis preparedness while protecting and enhancing RSG’s reputation.

Qualifications

• Minimum 5–7 years of experience in risk or crisis communications.
• Bachelor's degree in Marketing, Linguistic, Translation, Journalist, or relevant field.
• Fluency in English and Arabic; strong writing and presentation skills.

Responsibilities

• Lead risk assessments and monitor geopolitical, economic, environmental and operational risks.
• Develop crisis communications strategies, playbooks and escalation processes.
• Coordinate with Risk, Legal, Operations and Corporate Affairs teams to ensure integrated planning.
• Oversee implementation of crisis preparedness projects including workshops and media training.
• Draft internal updates, leadership briefings and Q&As; manage stakeholder engagement during crises.
• Evaluate post-crisis performance and implement improvements.

Skills

Excellent writing

Social media

Media training

Organizational skills

Leadership

Research

Speech writing

Stakeholder engagement

Crisis comms

Turism industry trends

Education

Bachelor's degree in Marketing, Linguistic, Translation, Journalist, or relevant field

Tools

Sprinklr

Job description

Be the change Join the world s most visionary developer Red Sea Global RSG is showing that there is a better way to positively shape the places we live work and travel We are purpose-driven and committed to people and planet Our transformative programs are a driving force to achieving Vision 2030 as well as leading the world towards regenerative tourism Join RSG and be part of the positive change for Saudi Arabia and the world

Job Purpose

This is an exceptional opportunity to join Red Sea Global RSG one of the world s most visionary developers and a cornerstone of Saudi Arabia s Vision 2030 an ambitious program to diversify and strengthen the Kingdom s economy and boost its thriving tourism and hospitality sectors RSG s mission goes beyond opening the eyes of the world to Saudi Arabia it is about setting new benchmarks in sustainable development enhancing local communities and preserving and regenerating natural environments As a pioneering multi-project developer RSG is responsible for ultra-luxury destinations including The Red Sea AMAALA and Thuwal Private Retreat The Red Sea welcomed its first guests last year becoming the first Vision 2030 giga-project to open and its dedicated Red Sea International Airport on track to become the Middle East s first carbon-neutral airport is now operational

We are seeking a Manager Risk amp Crisis Communications to strengthen RSG s ability to anticipate prepare for and respond to risks and crises across our destinations In this role you will manage risk and crisis communications planning lead cross-functional coordination and ensure effective stakeholder engagement at critical moments You will also be responsible for embedding best practice crisis preparedness across the organization and managing high-stakes communication projects that protect and enhance RSG s reputation

Job Responsibilities

Risk Assessment amp Monitoring

Lead ongoing risk assessments for Red Sea Global projects factoring in geopolitical economic environmental reputational and operational risks Identify and prioritize key risks Monitor emerging issues and external developments through tools such as Sprinklr industry sources and stakeholder feedback Ensure alignment of risk monitoring with enterprise-wide risk management priorities

Crisis Planning amp Preparedness

Develop and oversee crisis communications strategies playbooks and escalation processes Lead cross-departmental coordination to ensure alignment of crisis response procedures with brand positioning and RSG values Organize workshops simulations and media training including specialized crisis media training for executives and spokespeople Prepare crisis communication materials including holding statements press releases FAQs and social media content

Risk amp Crisis Project Management

Manage end-to-end delivery of risk and crisis communication projects ensuring timely execution and alignment with organizational objectives Oversee project planning resourcing timelines and reporting for crisis preparedness initiatives

Manager Risk and crisis communications

Coordinate with RSG s Risk Legal Operations and Corporate Affairs teams to ensure integrated planning and response Track KPIs and progress to senior leadership providing actionable insights for continuous improvement

Internal Communication amp Alignment

Partner with internal communications to cascade clear consistent messaging during crises Draft internal updates leadership briefings FAQs and Q amp As for employees and key departments Support organizational resilience by embedding a culture of preparedness across teams

Stakeholder Engagement

Identify and map priority stakeholders PIF Royal Court government entities investors partners local communities Develop tailored communication strategies for stakeholder engagement during crises Prepare leadership with briefing materials and talking points for high-stakes interactions

Evaluation amp Continuous Learning

Lead post-crisis reviews to capture lessons learned and ensure continuous improvement Produce debrief reports and strategic recommendations for executive leadership Benchmark against international best practice to ensure RSG remains at the forefront of risk and crisis communications

Policies Systems Processes Procedures Standards and Reports

Follow all relevant functional policies processes standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements policies and standards

Safety Quality amp Environment

Apply safety quality and environmental management policies procedures and controls to ensure employee safety legislative compliance delivery of high-quality products service and a responsible environmental attitude

Continuous Improvement

Contribute to the identification of opportunities for continuous improvement of company and department systems processes and practices considering international best practice improvement of business processes cost reduction and productivity improvement Minimum of 5-7 years of experience within the same fieldBachelor s degree in Marketing, Linguistic, Translation, Journalist, or relevant field.

Skills

• Excellent writing skills in English and Arabic with a proven track record in developing content for high profile executives
• Strong familiarity with social and traditional media
• Strong understanding of events and management of senior spokespeople
• Good organizational and time-management skills
• Leadership skills and the ability to manage upwards to the Publicist
• Competent researcher, able to analyze information and draw pertinent conclusions
• Strong grasp of tone and capable of reflecting this in draft speeches
• Ability to deliver high quality media briefings
• Sharp, agile and able to work in a fast workplace
• Confident writing for a wide range of stakeholders, including employees, government Stakeholders and key commercial partners
• Confident dealing with senior executives
• Strong awareness of tourism industry trends and the news agenda
• Experience in the development of brand narratives and executive profiling
• Excellent attention to detail and administrative accuracy
• A strong work ethic and an ability to thrive under pressure