Luxury Restaurant Server & Guest Experience Specialist

Kimpton; Saudi Arabia; On-site; SAR 36,000 - 72,000; Full time

Job summary

Kimpton in Saudi Arabia seeks a professional waiter to deliver exemplary service across breakfast, lunch, dinner, and buffets. You will set up tables, welcome guests, present menus, and coordinate orders with the kitchen and POS system while ensuring accuracy in billing.

You will maintain product knowledge, follow HACCP and hygiene standards, and actively upsell beverages and promotions to boost revenue. Strong English; Arabic is a plus, and teamwork is essential.

Qualifications

• Strong guest service and communication skills.
• Good English communication skills; Arabic is an advantage.
• Basic knowledge of food, beverages, POS and food safety.

Responsibilities

• Provide professional service during breakfast, lunch, dinner, buffet and à la carte operations.
• Prepare assigned tables, service stations and restaurant areas before each service.
• Welcome guests warmly and assist with seating when required.
• Present menus and explain dishes, beverages, promotions and daily specials.
• Take food and beverage orders accurately and enter them into the POS system.
• Serve food and beverages according to IHG service standards and sequence of service.
• Maintain menu, beverage, allergen and dietary knowledge.
• Upsell food, beverages and promotions to support revenue and average check targets.
• Check guest satisfaction and respond to requests.
• Coordinate with Culinary regarding orders and dietary requirements.
• Ensure accurate billing and payment procedures.
• Maintain cleanliness of tables and service areas.
• Report issues immediately.

Skills

Guest service

Communication

Teamwork

Upselling

English proficiency

Arabic language

Tools

POS system

Job description

Kimpton in Saudi Arabia seeks a professional waiter to deliver exemplary service across breakfast, lunch, dinner, and buffets. You will set up tables, welcome guests, present menus, and coordinate orders with the kitchen and POS system while ensuring accuracy in billing.

You will maintain product knowledge, follow HACCP and hygiene standards, and actively upsell beverages and promotions to boost revenue. Strong English; Arabic is a plus, and teamwork is essential.