Luxury Resort Waiter/Waitress — Elevate Dining Experiences

SLS The Red Sea; Umluj; On-site; SAR 33,000 - 67,000; Full time

Job summary

SLS The Red Sea in Umluj, Saudi Arabia, seeks a dedicated Waiter/Waitress to deliver unforgettable dining experiences aligned with the bold, elevated brand. You will work with the F&B team to provide attentive service, menu knowledge, and personalized guest interactions in a luxury setting.

Role focuses on maintaining service standards, ensuring guest satisfaction, and adhering to local regulations while contributing to a vibrant dining atmosphere on-site.

Qualifications

• Minimum of 1–2 years’ experience as a Waiter/Server, preferably within a luxury hotel, resort, or upscale hospitality environment.
• High school diploma or equivalent; a hospitality qualification or food and beverage training is an advantage.
• Strong knowledge of food and beverage service, dining etiquette, and guest service standards.
• Familiarity with POS systems and the ability to process guest orders and payments accurately.
• Professional, friendly, and guest-focused personality with excellent communication and interpersonal skills.
• Fluent in English required.
• Strong attention to detail, ability to multitask, and perform effectively in a fast-paced hospitality environment.
• Physically capable of standing for extended periods and carrying trays or service equipment as required.

Responsibilities

• Deliver exceptional food and beverage service in accordance with SLS standards, service standards and procedures, and guest expectations.
• Create memorable guest experiences by providing personalized, attentive, and professional service throughout the dining journey.
• Maintain comprehensive knowledge of menus, ingredients, allergens, and preparation methods to confidently assist guests and provide recommendations.
• Accurately process guest orders and payments using the POS system while ensuring efficient and error-free service.
• Maintain a clean, organized, and welcoming dining environment, ensuring service stations and equipment are prepared for operation.
• Monitor food and beverage quality, communicating any concerns promptly to the Supervisor or kitchen team.
• Apply effective upselling techniques to enhance the guest experience and maximize revenue opportunities.
• Support inventory control, equipment maintenance, and the proper storage of service equipment and operational supplies.
• Collaborate with the kitchen, bar, and wider F&B team to ensure seamless service delivery and guest satisfaction.
• Follow all health, safety, hygiene, food handling, and company service standards while contributing to a positive and high-performing team environment.
• Support special events, promotional activities, and continuous service improvements that enhance the SLS The Red Sea dining experience.

Skills

Guest service

Communication

Interpersonal skills

English fluency

Education

High school diploma

Hospitality qualification (advantage)

Tools

POS systems

Job description

SLS The Red Sea in Umluj, Saudi Arabia, seeks a dedicated Waiter/Waitress to deliver unforgettable dining experiences aligned with the bold, elevated brand. You will work with the F&B team to provide attentive service, menu knowledge, and personalized guest interactions in a luxury setting.

Role focuses on maintaining service standards, ensuring guest satisfaction, and adhering to local regulations while contributing to a vibrant dining atmosphere on-site.