Luxury Beauty Store Manager - VIP Clienteling & Growth

Chalhoub Group; Jeddah; Presencial; SAR 80 000 - 140 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health care

Remote and flexible working policies

Exclusive employee discounts

Child education contribution

Resumo da oferta

Chalhoub Group is seeking a Store Manager to drive store performance, recruit and retain VIP clients, manage the team, and ensure adherence to brand guidelines and store processes. You will lead by example, shape the action plan to hit targets, and leverage both online and offline channels to deliver a superior customer experience.

You're expected to stay ahead of trends, manage relationships with customers, and develop talent within the team, ensuring a positive work environment and performance

Qualificações

• 3-5 years of experience as store manager/supervisor.
• Fluent in both Arabic and English.

Responsabilidades

• Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.
• Define, execute and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
• Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
• Think hybrid by leveraging all type of point of sales online and offline.
• Team Leadership and Development: Provide a clear vision to the team about the business and store’s vision and key directions; Identify, recruit, develop and retain strong talents.

Conhecimentos

Store management

Team leadership

Customer relationship

Descrição da oferta de emprego

Chalhoub Group is seeking a Store Manager to drive store performance, recruit and retain VIP clients, manage the team, and ensure adherence to brand guidelines and store processes. You will lead by example, shape the action plan to hit targets, and leverage both online and offline channels to deliver a superior customer experience.

You're expected to stay ahead of trends, manage relationships with customers, and develop talent within the team, ensuring a positive work environment and performance