Lux Room Attendant – Guest Experience Champion

Raffles Hotels & Resorts; Makkah Region; On-site; SAR 48,000 - 72,000; Full time

Job summary

Raffles Makkah Palace in Saudi Arabia seeks a guest‑focused Housekeeping Attendant to maintain pristine guest rooms and deliver exceptional service in a luxury setting. You will dust, make beds, replenish supplies, sign in/out keys, report maintenance, and uphold safety standards while working with a collaborative team.

Experience in guest service is a plus; strong communication and reliability are essential. Fluency in English and a professional appearance are expected.

Qualifications

• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Previous guest service or housekeeping experience is an asset.
• Ability to work with minimal supervision as part of a team.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Clean all assigned guestrooms including: dusting, making beds, removing soiled linen, vacuuming, bathroom cleaning, window cleaning, and replenishing supplies.
• Sign in and out master keys daily.
• Maintain proper usage of cleaning supplies and equipment.
• Update and record all cleaned rooms.
• Return and properly tag all lost and found articles in the Housekeeping Office.
• Follow departmental policies and procedures and service standards.
• Report necessary maintenance items.
• Follow all safety and sanitation policies.
• Other duties as assigned.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Reliable

Team player

Job description

Raffles Makkah Palace in Saudi Arabia seeks a guest‑focused Housekeeping Attendant to maintain pristine guest rooms and deliver exceptional service in a luxury setting. You will dust, make beds, replenish supplies, sign in/out keys, report maintenance, and uphold safety standards while working with a collaborative team.

Experience in guest service is a plus; strong communication and reliability are essential. Fluency in English and a professional appearance are expected.