Lead Account Management

Riyadh Air; Riyadh Region; On-site; SAR 420,000 - 540,000; Full time

Job summary

Riyadh Air is seeking a seasoned sales professional to grow high-value agency partnerships across the Central Province. You will own an assigned portfolio of TMCs, OTAs, and travel agencies, combining field-based relationship management with day-to-day commercial support to drive loyalty and revenue.

The role requires a minimum of 5 years of airline/travel agency sales, deep knowledge of fares, ticketing, group handling, and NDC, plus established Central Province relationships and strong

Qualifications

• Minimum 5 years of sales experience with an airline or travel agency.
• Direct agency account management experience is required.
• Strong knowledge of fares, ticketing, group handling and NDC.
• Established relationships in the Central Province agency market.
• Commercial numeracy and consultative selling skills.
• Ability to manage a field-based account portfolio with pace and professionalism.

Responsibilities

• Grow high-value agency partnerships and lead the Central Province market.
• Develop and manage an assigned portfolio of TMCs, OTAs, and travel agencies.
• Provide field-based relationship management and day-to-day commercial support.
• Handle bookings waivers within policy, servicing escalations, and NDC content issues.
• Manage group demand from quotation through to materialization.
• Track production against incentives and campaigns; deliver weekly reports.

Skills

Agency sales experience

NDC knowledge

Fares and ticketing

Commercial numeracy

Consultative selling

Education

Bachelor's degree

Tools

NDC systems

Job description

About the Company

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role

Are you ready to grow high-value agency partnerships and make us the first choice across the Central Province travel trade market?This role is central to developing an assigned portfolio of travel management companies, online travel agencies, and travel agencies across the Central Province. It combines field-based relationship management with responsive day-to-day commercial support that drives loyalty, conversion, and revenue.A core part of the role is owning your agency portfolio through structured visit plans, production targets, and regular performance reviews. Success depends on building strong relationships that strengthen account performance and uncover new sources of volume.Working closely with agency partners, the role focuses on supporting daily requests related to bookings, waivers within policy, servicing escalations, and New Distribution Capability (NDC) content issues. You will also manage group demand from quotation and negotiation through to follow-up and materialization.With responsibility for commercial growth, this position supports the development of labor movement and leisure segments within the portfolio. It also includes delivering product, network, and systems training, while representing us at roadshows and trade events.You can expect to track production against incentive and campaign targets, build recovery plans for underperforming accounts, and provide weekly reporting on visits, pipeline activity, competitor movements, and issues requiring escalation.

This is your chance to build powerful trade partnerships, unlock commercial growth, and help shape how travelers across the Central Province connect with us.

About You

Degree qualified, you will demonstrate a minimum of 5 years of sales experience with an airline or travel agency, including direct agency account management. You will bring strong knowledge of fares, ticketing, group handling, and NDC, along with established relationships in the Central Province agency market, commercial numeracy, consultative selling skills, and the ability to manage a field-based account portfolio with pace, resilience, and professionalism. This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. Our Talent Acquisition team will be reviewing applications shortly.