Lead Account Management

Riyadh Air; Riyadh; On-site; SAR 540,000 - 780,000; Full time

Job summary

Riyadh Air in Riyadh is seeking a senior sales professional to grow and manage an assigned portfolio of travel management companies, online agencies, and travel agencies in the Central Province. You will own visits, set production targets, and conduct regular reviews to drive loyalty, conversion, and revenue.

You will collaborate with agency partners on bookings, waivers within policy, escalations, and NDC content issues, while developing group demand and delivering training.

Qualifications

• Minimum of 5 years of sales experience with an airline or travel agency.
• Direct agency account management experience.
• Strong knowledge of fares, ticketing, group handling, and NDC.
• Established relationships in the Central Province agency market.
• Commercial numeracy and consultative selling skills.

Responsibilities

• Own and grow an assigned portfolio of travel management companies, online travel agencies and travel agencies in the Central Province.
• Plan and execute structured visits, hit production targets, and conduct regular performance reviews.
• Provide day-to-day commercial support, manage bookings, waivers within policy, and escalations.
• Handle group demand from quotation to materialization and support NDC content issues.
• Represent Riyadh Air at roadshows and trade events and deliver training on product, network, and systems.

Skills

Agency partnerships

Relationship management

Sales experience

NDC knowledge

Fares & ticketing

Consultative selling

Commercial numeracy

Education

Bachelor's degree or higher in a relevant field

Job description

About the Company

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role

Are you ready to grow high-value agency partnerships and make us the first choice across the Central Province travel trade market?This role is central to developing an assigned portfolio of travel management companies, online travel agencies, and travel agencies across the Central Province. It combines field-based relationship management with responsive day-to-day commercial support that drives loyalty, conversion, and revenue.A core part of the role is owning your agency portfolio through structured visit plans, production targets, and regular performance reviews. Success depends on building strong relationships that strengthen account performance and uncover new sources of volume.Working closely with agency partners, the role focuses on supporting daily requests related to bookings, waivers within policy, servicing escalations, and New Distribution Capability (NDC) content issues. You will also manage group demand from quotation and negotiation through to follow-up and materialization.With responsibility for commercial growth, this position supports the development of labor movement and leisure segments within the portfolio. It also includes delivering product, network, and systems training, while representing us at roadshows and trade events.You can expect to track production against incentive and campaign targets, build recovery plans for underperforming accounts, and provide weekly reporting on visits, pipeline activity, competitor movements, and issues requiring escalation.

This is your chance to build powerful trade partnerships, unlock commercial growth, and help shape how travelers across the Central Province connect with us.

About You

Degree qualified, you will demonstrate a minimum of 5 years of sales experience with an airline or travel agency, including direct agency account management. You will bring strong knowledge of fares, ticketing, group handling, and NDC, along with established relationships in the Central Province agency market, commercial numeracy, consultative selling skills, and the ability to manage a field-based account portfolio with pace, resilience, and professionalism. This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. Our Talent Acquisition team will be reviewing applications shortly.