Last-Mile Delivery Supervisor — On‑Road Ops Lead

Amazon Filters Ltd.; Saudi Arabia; On-site; SAR 78,000 - 123,000; Full time

Job summary

Afaq - Warehouse Branch in Saudi Arabia is seeking an OTR Supervisor to lead last-mile delivery operations, ensuring safety and high-quality service. You will supervise Delivery Associates, monitor on-the-road performance, and solve real-time routing and dispatch challenges.

The role requires bilingual English/Arabic communication, data-driven problem solving, and strong collaboration with cross-functional teams to continuously improve delivery processes.

Qualifications

• High school diploma or equivalent is required.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Daily onboarding follow-up with vendors and onboarding coordination with external contractors.
• Manage incentive programs and ensure uniform auditing and inventory.
• Coordinate daily operations communications with DSP points of contact and escalate as needed.

Skills

Stakeholder communication

Data analytics

Metrics-driven problem solving

Fluent English

Fluent Arabic

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Afaq - Warehouse Branch in Saudi Arabia is seeking an OTR Supervisor to lead last-mile delivery operations, ensuring safety and high-quality service. You will supervise Delivery Associates, monitor on-the-road performance, and solve real-time routing and dispatch challenges.

The role requires bilingual English/Arabic communication, data-driven problem solving, and strong collaboration with cross-functional teams to continuously improve delivery processes.