Last-Mile Delivery Supervisor

Amazon; Riyad Al Khabra; On-site; SAR 60,000 - 120,000; Full time

Job summary

Amazon is seeking an OTR Supervisor to lead the last-mile delivery operations in our Delivery Stations, ensuring packages reach customers safely, on time, and with quality standards. You will safeguard safety, manage Delivery Associates, and drive On-The-Road performance metrics.

You will coordinate with vendors and DSP contacts, handle real-time routing challenges, and promote best practices across the network. Fluency in English and Arabic is required.

Qualifications

• High school or equivalent.
• Flexible schedule including weekends, nights, and/or holidays.
• Work 40 hours/week, and overtime as required.
• Speak, write, and read fluently in English.
• Speak, write, and read fluently in Arabic.
• Experience communicating with a wide range of stakeholders.
• Experience with data analytics and using metrics to identify problems.

Responsibilities

• Daily follow up with vendors on onboarding process.
• Facilitate onboarding with our external contractor.
• Incentive management.
• Uniform auditing and inventory.
• Daily ops communications with DSP POCs and escalations to owners.
• Handling DS callouts on day-to-day topics related to DSP DAs.
• Arranging and following up on DAY0 attendance.

Skills

Fluent English

Fluent Arabic

Stakeholder communication

Data analytics

Education

High school diploma or equivalent

Tools

MS Office

Job description

Amazon is seeking an OTR Supervisor to lead the last-mile delivery operations in our Delivery Stations, ensuring packages reach customers safely, on time, and with quality standards. You will safeguard safety, manage Delivery Associates, and drive On-The-Road performance metrics.

You will coordinate with vendors and DSP contacts, handle real-time routing challenges, and promote best practices across the network. Fluency in English and Arabic is required.