Operations Excellence Lead - Last-Mile

SupportFinity™; Riyadh Region; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading e-commerce firm is seeking a Continuous Improvement Coordinator in Saudi Arabia's Riyadh Region. You will oversee operations metrics, conduct daily team standups, and provide training to delivery partners. The ideal candidate should have a Bachelor's degree, speak fluent English, and possess good proficiency in AI tools. This position offers a unique opportunity to contribute to innovative business models while enhancing operational efficiency and customer satisfaction.

Qualifications

• Fluency in spoken and written English is required.
• A Bachelor's degree is mandatory.
• Good proficiency in AI tools is essential.

Responsibilities

• Monitor Operations metrics that directly impact customers and business.
• Conduct daily standups with operations team.
• Maintain and optimize ACES tools.
• Conduct trainings to delivery partners.

Skills

Fluent in English

Proficiency in AI tools

Education

Bachelor's degree

Job description

A leading e-commerce firm is seeking a Continuous Improvement Coordinator in Saudi Arabia's Riyadh Region. You will oversee operations metrics, conduct daily team standups, and provide training to delivery partners. The ideal candidate should have a Bachelor's degree, speak fluent English, and possess good proficiency in AI tools. This position offers a unique opportunity to contribute to innovative business models while enhancing operational efficiency and customer satisfaction.