KYC Middle Office Analyst — AML & Process Improvement

JPMorgan Chase; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

JPMorgan Chase is seeking a KYC Middle Office Analyst to review and enhance data collection and verification processes, ensuring KYC records are accurate and complete. You will use digital tools to streamline workflows, manage multiple priorities, and improve client experiences while promoting accountability and risk awareness.

The role involves supporting client onboarding, fulfilling AML/KYC requirements, and conducting investigations to identify AML typologies and refine processes in a

Qualifications

• Fluency in Arabic and English for written and verbal communication.
• Strong research and analytical abilities for large unstructured data sets.
• Customer-focused with ability to multi-task in a high-volume environment.
• Proficient in Microsoft Office (Excel, Word, PowerPoint); comfortable with digital tools and AI.
• Ability to act independently, make strategic decisions, and manage stakeholders.

Responsibilities

• Address escalated service issues effectively.
• Maintain high standards of customer service.
• Act independently and make strategic decisions based on data insights.

Skills

Bilingual Arabic/English

Analytical skills

Customer service

MS Office

AI literacy

Independent thinking

Attention to detail

Tools

Mainframe systems

PC-based systems

Process automation tools

Job description

JPMorgan Chase is seeking a KYC Middle Office Analyst to review and enhance data collection and verification processes, ensuring KYC records are accurate and complete. You will use digital tools to streamline workflows, manage multiple priorities, and improve client experiences while promoting accountability and risk awareness.

The role involves supporting client onboarding, fulfilling AML/KYC requirements, and conducting investigations to identify AML typologies and refine processes in a