KSA Luxury Retail Lead: Expansion & Elite Client Experience

Mouawad; Riyadh; On-site; SAR 600,000 - 900,000; Full time

Job summary

Mouawad in Saudi Arabia invites a seasoned Country Manager to lead operations across two boutiques and a support office, overseeing about 20 FTEs. You will uphold Mouawad's luxury standards, drive client acquisition, talent development, and ensure alignment with Dubai HQ strategy.

The role demands international luxury experience, a track record in governance, and ability to build scalable processes, enhance client experience, and manage Saudization requirements while expanding the brand presence

Qualifications

• Bachelor’s degree in Business Administration or equivalent; Master’s is a plus.
• International luxury brand experience essential, with exposure to global Maison standards.
• 8–10 years in luxury retail leadership, overseeing multi-boutique or country-level operations.
• Strong commercial acumen, negotiation, and governance capabilities.
• Deep understanding of the KSA luxury market, Saudization knowledge.

Responsibilities

• Develop and execute business plans aligned with Dubai HQ vision.
• Oversee expansion: new boutique and office locations.
• Lead client experience, events, and clienteling initiatives.
• Build structured onboarding, product training, and governance.
• Implement KPI dashboards and perform weekly/monthly reviews.

Skills

Luxury retail leadership

Multi-site management

Clienteling

Negotiation

Saudi market knowledge

Education

Bachelor's degree in Business Administration

Master's degree

Tools

POS systems

CRM

Inventory management

Job description

Mouawad in Saudi Arabia invites a seasoned Country Manager to lead operations across two boutiques and a support office, overseeing about 20 FTEs. You will uphold Mouawad's luxury standards, drive client acquisition, talent development, and ensure alignment with Dubai HQ strategy.

The role demands international luxury experience, a track record in governance, and ability to build scalable processes, enhance client experience, and manage Saudization requirements while expanding the brand presence