Key Account Specialist (Dermatological Skincare) - Pharmacy Chains KSA

Galderma; Riyadh; On-site; SAR 240,000 - 360,000; Full time

Job summary

Galderma in Saudi Arabia seeks a National Key Account Manager to lead strategic pharmacy-chain relationships across KSA, drive sales objectives, and develop JBPs for sustainable growth.

You will partner with cross-functional teams in Sales, Marketing, Supply Chain, and Finance to optimize product visibility, negotiate terms, and deliver accurate forecasts while traveling across the region.

Qualifications

• Bachelor’s degree required with relevant background in pharmacy, science, business, or related field.
• Proven track record managing pharmacy-chain/key accounts in Saudi Arabia.
• Strong negotiation, communication, and analytical skills; ability to translate data into growth.

Responsibilities

• National Key Account Management: Develop strategic relationships with assigned pharmacy key accounts across KSA.
• Drive sales objectives by building and executing account plans and promoting portfolio growth.
• Lead Joint Business Planning (JBPs) with key customers, including calendars and trade activities.
• Negotiate commercial terms, rebates, promotions, and trade investments to drive profitable growth.
• Monitor account performance, stock, promotions, and KPIs to identify opportunities and risks.
• Provide accurate account-level forecasts and coordinate with internal teams to ensure stock availability.
• Collaborate with Sales, Marketing, Supply Chain, and Finance to ensure unified execution.
• Travel regularly across Saudi Arabia to engage with customers and drive growth.

Skills

Negotiation

Analytical skills

Communication

Influencing

Sales target achievement

Account management

Education

Bachelor’s degree in Pharmacy, Science, Business, or a related discipline

Tools

Excel

PowerPoint

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Key Responsibilities

• National Key Account Management: Manage and develop strategic relationships with assigned pharmacy key accounts across KSA, ensuring alignment on business objectives and identifying opportunities for sustainable growth.
• Customer Relationship Management: Build and strengthen strategic relationships with key decision-makers, particularly category managers and stakeholders within the beauty and derma categories, leveraging strong knowledge of the Saudi pharmacy-chain landscape.
• Sales & Business Growth: Deliver sales objectives by developing and executing account plans that strengthen business performance and expand the portfolio across assigned customers.
• Joint Business Planning: Develop account-specific Joint Business Plans (JBPs), including sales objectives, promotional calendars, trade activities, visibility initiatives, and growth opportunities.
• Commercial Management & Negotiation: Lead customer negotiations and effectively manage key commercial elements including rebates, promotions, marketing activities, trade investments, and commercial terms to drive sustainable and profitable growth.
• Portfolio Management: Drive the performance, distribution, and visibility of the full portfolio across assigned pharmacy chains.
• In-store Execution: Partner closely with the pharmacy field team to drive product availability, visibility, recommendation, merchandising standards, and promotional execution across assigned accounts.
• Business Analysis & Performance Monitoring: Analyze account performance, sell‑in/sell‑out, stock levels, promotional effectiveness, and other commercial KPIs to identify opportunities, risks, and corrective actions.
• Forecasting & Demand Planning: Provide accurate account‑level forecasts and collaborate with internal teams to ensure appropriate stock availability and support customer demand.
• Account Strategy: Develop clear account strategies and actionable growth plans supported by strong stakeholder mapping and a deep understanding of each customer’s business.
• Cross-functional Collaboration: Partner closely with Sales, Marketing, Supply Chain, Finance, and field teams to ensure effective execution and a unified “One Galderma” approach toward customers.
• Market & Competitor Intelligence: Monitor competitor activity, customer dynamics, category trends, and developments within the Saudi pharmacy market to identify new opportunities and potential business risks.
• Business Reviews & Reporting: Prepare regular account reviews and management presentations, translating business data into clear insights and recommendations using Excel and PowerPoint.
• Travel & Customer Engagement: Regularly visit assigned pharmacy‑chain customers across Saudi Arabia, with travel required based on customer and business needs.
• Ensure full compliance with Galderma’s legal, ethical, and compliance standards, as well as applicable local laws, regulations, and internal policies.

What We’re Looking For

• Saudi national.
• Bachelor’s degree in Pharmacy, Science, Business, or a related discipline.
• Strong experience managing pharmacy-chain/key accounts in Saudi Arabia.
• Established relationships with pharmacy-chain stakeholders and category managers, ideally within beauty, skincare, derma, consumer health, or related categories.
• Proven track record of achieving sales targets, with strong commercial experience across negotiations, promotions, trade investments, commercial terms, and Joint Business Planning.
• Strong communication, influencing, negotiation, and analytical skills, with the ability to translate account data into business opportunities.
• Proficiency in Excel and PowerPoint, with the ability to collaborate effectively across sales, marketing, supply chain, finance, and field teams.
• Based in Riyadh and comfortable with regular travel across Saudi Arabia.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.