Key Account Specialist

Alturki Holding; Riyadh; On-site; SAR 78,000 - 112,000; Full time

Job summary

Alturki Holding seeks an Operations and Client Services Coordinator to support corporate rental and chauffeur drive services, ensuring smooth execution of client requests and effective coordination with internal teams.

You will handle day-to-day client requests, coordinate bookings nationwide, maintain service standards, and help upsell Sixt fleet solutions while preserving strong client satisfaction.

Qualifications

• Diploma or bachelor’s in business or related field.
• Proficiency in Arabic and English.
• Experience in customer service or operations.

Responsibilities

• Handle day-to-day requests from corporate clients for rentals and chauffeur services.
• Coordinate national bookings, deliveries and follow-up with rental car team.
• Ensure service standards and client satisfaction; liaise with operations and dispatch teams.

Skills

Communication skills

Coordination skills

Customer focus

Time management

Organizational skills

Attention to detail

Education

Diploma or Bachelor’s in business or related field

Tools

Microsoft Office

Booking systems

Job description

Job Purpose To provide operational and administrative support for corporate rental and chauffeur drive services ensuring smooth execution of client requests and efficient coordination with internal teams The role plays a key part in maintaining service quality and client satisfaction for key accounts

Accountabilities Handle day-to-day requests from corporate clients for rentals and chauffeur services Coordinate national bookings deliveries and customer follow-up with rental car team Cash to Cash and Credit Ensure service standards and client satisfaction Liaise with operations and dispatch teams Identify opportunities to upsell and cross-sell Sixt fleet solutions Track account performance and report to Sales Management

Diploma or bachelor s in business or related field2 3 years in customer service or operationsProficiency in Arabic and EnglishProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Experience with internal booking and reservation systems.Strong attention to detail and accuracy.Excellent communication and coordination skills.Strong customer focus and ability to provide excellent service.Effective time management and ability to prioritize tasks.Strong organizational and administrative skills.Ability to manage bookings, schedules, and internal requests efficiently.