Role Overview
To effectively manage general administration and marketing activities and proactively maintain records of day-to-day activities To undertake the responsibility of sourcing procuring maintenance invoice processing of office supplies other facilities and amenities.
Job Responsibilities
- Manage day to day tourism operations administration and coordination activities while ensuring cost control on regular expenses
- Responsible to support the team across regions with all operational admin and coordination work
- Manage coordinate admin activities including liaison with Internal external stakeholders
- Ensure implementation of the contract negotiated with service providers clients
- Responsible for provision of stationery food corporate gifts etc as per requirement given by Business Units Management
- Maintain records of client bills to ensure timely payment of bills after seeking approval
- Process bills to accounts for payments and maintain receipts of invoices
- Ensure filing of claims and recovery
- Support all tourism accounts across regions with daily operations and back-end support
- Implement operational policies and procedures to enhance client partnership
- Ensure all client communications and interactions are documented and accessible to relevant team members
- Serve as the primary point of contact for assigned clients building and maintaining strong relationships
- Monitor and track all operational activities across regions
- Reporting of activities as required by business Generate financial data compile and submit reports and assess the financial health of the client accounts
- Preparation of monthly quarterly and annual account reconciliations and updating and reading of accounting books
- Monitor and enforce compliance with tax and financial reporting standards
- Intermediate in ensuring smooth and efficient flow of information between internal and external stakeholders
- Mediate between the organization employees stakeholders on financial issues for amicable resolution of differences
Qualifications and Experience
Education: Minimum: Graduate or global equivalent degree Additional: Postgraduate or global equivalent degree.
Language: Bilingual in English and Arabic is essential; other languages.
Experience: 5 – 8 years of relevant experience.
- Basic knowledge of Computers and work with MS Office efficientlyAbility to Innovate and enhance procedures and methods to increase productivity & cost effectiveness.
- Indictive KRA
- Admin / Finance support
- Vendor Management
- Internal customer satisfaction (VOC/ ESAT scores)
- Timely processing of vendor invoices
- Operational Support
- Budgeting for Tourism Service accounts