IT Trainee — Growth & Tech Support (Remote‑Friendly)

Smart Technology Solutions; Jeddah; On-site; SAR 40,000 - 60,000; Full time

Benefits offered by this job

Growth culture

Real-time feedback

Collaborative environment

Focus rooms

Flexible WFH days

Job summary

Smart Technology Solutions in Jeddah is seeking an enthusiastic IT support trainee or recent graduate to join our technical team. You will assist users, diagnose issues, and contribute to maintaining hardware and devices while learning cloud basics and networking fundamentals.

We value quick learners with good English, teamwork, and a passion for technology. This role offers a supportive, growth-oriented environment with opportunities to advance and develop hands-on skills in a collaborative

Qualifications

• Professional IT certifications are preferred, not mandatory.
• Foundation in hardware, Windows, and networking basics.
• Background in cloud infrastructure fundamentals (Azure, AWS, or OCI).
• Good IT troubleshooting skills and proficiency in Microsoft Office.
• Good command of English and strong communication.
• Willingness to learn, team player, and able to handle pressure.

Responsibilities

• Provide technical support to users.
• Diagnose and resolve technical issues.
• Perform hardware maintenance and follow up on device issues.
• Assist with basic server, storage, and networking tasks.
• Learn and grow in a collaborative team environment.
• Contribute to a culture of continuous improvement.

Skills

Laptop maintenance

Printer handling

Hardware fundamentals

Windows basics

Networking basics

IT troubleshooting

Cloud fundamentals

English communication

Education

IT or CS student or fresh grad

Hardware/Windows/Networking basics

Cloud fundamentals (Azure/AWS/OCI)

Tools

Microsoft Office

Job description

Smart Technology Solutions in Jeddah is seeking an enthusiastic IT support trainee or recent graduate to join our technical team. You will assist users, diagnose issues, and contribute to maintaining hardware and devices while learning cloud basics and networking fundamentals.

We value quick learners with good English, teamwork, and a passion for technology. This role offers a supportive, growth-oriented environment with opportunities to advance and develop hands-on skills in a collaborative