IT Trainee

Smart; Riyadh; On-site; SAR 56,000 - 89,000; Full time

Benefits offered by this job

Growth culture

Real-time feedback

Collaborative team

Focus Rooms

WFH up to 6 days/mo

Job summary

Smart in Riyadh is seeking an IT support enthusiast to assist users, diagnose issues, and perform hardware maintenance. The role emphasizes teamwork, quick learning, and strong English communication in a dynamic environment.

Ideal candidates are students or fresh graduates with Windows and networking basics, cloud fundamentals, and proficiency in Microsoft Office. The company offers growth, real-time feedback, and flexible work options including occasional WFH days.

Qualifications

• Foundation in hardware, Windows, and networking basics.

Responsibilities

• Provide technical support to users.
• Diagnose and resolve technical issues.
• Perform hardware maintenance and follow up on device issues.

Skills

IT support

Troubleshooting

Hardware maintenance

Windows basics

Networking basics

Education

IT or Computer Science student or fresh graduate

Foundational hardware/Windows/networking

Cloud fundamentals (Azure/AWS/OCI)

Infrastructure basics (servers/storage/networking)

Microsoft Office proficiency

Tools

Microsoft Office

Cloud fundamentals (Azure/AWS/OCI)

Networking basics

Job description

• Professional IT certifications are preferred (not mandatory)
• Basic knowledge of: Laptop maintenance and repair,Handling computers and printers ,Operating systems and technical troubleshooting
• Willingness to learn and develop skills
• Ability to work in a team and handle work pressure
• Provide technical support to users
• Diagnose and resolve technical issues
• Perform hardware maintenance and follow up on device issues

• IT or Computer Science student or fresh graduate
• foundation in hardware, Windows, and networking basics
• Background in cloud infrastructure fundamentals (Microsoft Azure, AWS, or OCI)
• Understanding of infrastructure basics (servers, storage, and networking)
• Good IT troubleshooting skills and proficiency in Microsoft Office
• Good command of English (reading, writing, and communication)
• Fast learner with strong communication skills

• A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.
• Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.
• Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.
• A space for every personality: Love socializing? You’ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We’ve got dedicated Focus Rooms perfect for deep work.
• Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.