IT/Telecom Enterprise Architecture Senior Manager

SNC-Lavalin Arabia Co. Ltd. (L.L.C.); Riyadh; In loco; SAR 420.000 - 720.000; Tempo pieno

Descrizione del lavoro

AtkinsRéalis in Riyadh is seeking an experienced IT & Telecom Operations Manager to oversee the data center and telecom infrastructure for a major public transport project. The role requires leading a diverse technical team, ensuring high availability, and delivering projects in line with contractual obligations.

The ideal candidate will have 15+ years of data center and telecom experience in large-scale environments, strong contract management skills, and proficiency in English with Arabic a

Competenze

• Must have strong leadership and contract management experience.
• Experience managing data center and telecom infrastructure in large public or transportation projects.
• Knowledge of cybersecurity regulations and risk management in KSA.
• Strong communication and reporting skills in English; Arabic is a plus.

Mansioni

• Oversee operation, maintenance and lifecycle management of data center and telecom infrastructure.
• Act as Owner's representative for IT and Telecom O&M matters and ensure SLA/KPI compliance.
• Lead a multidisciplinary team of engineers, inspectors and specialists.
• Develop and monitor performance dashboards and reporting mechanisms.
• Ensure proactive maintenance, security compliance and business continuity.

Conoscenze

Contract & vendor mgmt

Leadership

Analytical skills

KPIs & SLAs

Stakeholder mgmt

English proficiency

Arabic a plus

Formazione

Bachelor's degree in Electronics/Telecommunications/Computer IT or related engineering field

Descrizione del lavoro

The successful candidate will be a key member of the Owner's IT and Telecom Infrastructure team, responsible for overseeing the operation, maintenance, performance, and continuous improvement of the Project mission‑critical Data Center and Telecom systems. The role requires strong technical expertise, leadership capabilities, and experience managing complex infrastructure operations within large-scale transportation or public infrastructure environments.

Key Roles and Responsibilities:

Lead and oversee the operation, maintenance, and lifecycle management of the Riyadh Bus Project's Data Center and Telecom infrastructure, ensuring high availability, reliability, and operational excellence. Act as the Owner's representative for all IT and Telecom operational matters, ensuring compliance with contractual obligations, project requirements, and industry best practices. Manage, supervise, and provide technical direction to the IT and Telecom Operations & Maintenance (O&M) Contractor, ensuring services are delivered in accordance with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Lead a multidisciplinary team of specialists, engineers, inspectors, and technical experts responsible for monitoring and auditing the performance of IT and Telecom assets and associated maintenance activities. Establish and implement performance management frameworks, monitoring tools, KPI dashboards, and reporting mechanisms to measure contractor effectiveness and system performance. Ensure proactive maintenance strategies are implemented to maximize system availability, minimize downtime, and improve asset reliability. Monitor and manage telecom systems, including fiber optic networks, communication infrastructure, WAN/LAN networks, wireless systems, CCTV, passenger information systems, and other operational technologies supporting public transport services. Oversee Data Center operations, including servers, storage systems, virtualization platforms, backup and disaster recovery solutions, and network infrastructure. Ensure compliance with all applicable cybersecurity regulations, standards, and policies within the Kingdom of Saudi Arabia, including risk management, vulnerability assessments, incident response, and security audits. Coordinate with internal stakeholders, contractors, consultants, and government authorities to ensure seamless operation and integration of IT and Telecom systems. Review and approve maintenance plans, technical reports, operational procedures, and asset management documentation. Identify operational risks and develop mitigation strategies to ensure business continuity and uninterrupted transport services. Support future technology upgrades, system enhancements, and digital transformation initiatives across the project.

Qualifications and Education :

Bachelor's Degree in Electronics Engineering, Telecommunications Engineering, Computer Engineering, Information Technology, or a related engineering discipline. Professional certifications in Data Center Management, Telecommunications, Network Infrastructure, Cybersecurity, or Project Management are considered a strong advantage. Minimum 15 years of progressive experience in the design, operation, maintenance, and management of Data Centers and Telecom Infrastructure within large and complex environments. Demonstrated experience managing major infrastructure, transportation, smart city, or public‑sector projects. Strong understanding of Data Center technologies, network architectures, telecom systems, and operational support environments. Sound knowledge of cybersecurity frameworks, regulations, and compliance requirements applicable in the Kingdom of Saudi Arabia. Experience within public transportation, metro, bus, rail, airport, or similar transit projects is highly desirable.

Mandatory Skills and Competencies:

Strong contract and vendor management experience, including performance monitoring and enforcement of contractual obligations. Proven leadership and team management skills with the ability to lead multidisciplinary technical teams. Excellent analytical and problem‑solving abilities with a data‑driven decision‑making approach. Strong attention to detail and commitment to operational excellence. Ability to establish and monitor KPIs, SLAs, and performance metrics. Excellent stakeholder management, communication, and reporting skills. Strong knowledge of asset management and maintenance best practices. Effective risk management and business continuity planning capabilities. Excellent written and verbal communication skills in English. Arabic language proficiency would be considered an added advantage.

Preferred Experience :

Experience in Bus Rapid Transit (BRT), Metro, Rail, Smart Mobility, or Intelligent Transportation Systems (ITS). Familiarity with international standards and best practices related to Data Centers, Telecommunications, Cybersecurity, and Public Transport Infrastructure.

Worker Type Employee Job Type Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world‑class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long‑standing organizations dating back to 1911, AtkinsRéalis is a world‑class engineering services and nuclear company dedicated to engineering a better future for our planet and our people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end‑to‑end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.